Business Analyst Scrum Master

Capgemini • Montreal, QC

1d • CA$80,000 - CA$95,000 • Remote

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Requirements

• 8+ years of experience as a Business Analyst, Product Analyst, Scrum Master, or Delivery Lead supporting enterprise technology initiatives.
• Proven experience working on large-scale application development, workflow automation, digital transformation, or platform modernization programs.
• Strong understanding of Agile methodologies including Scrum, Kanban, and Scaled Agile principles.
• Extensive experience gathering, documenting, and managing business and functional requirements.
• Experience creating process maps, user journeys, workflow diagrams, and business capability models.
• Strong knowledge of software development lifecycle (SDLC) and Agile delivery practices.
• Experience working closely with solution architects, developers, QA teams, and product owners.
• Strong analytical and problem-solving capabilities with attention to detail.
• Excellent written and verbal communication skills.
• Ability to facilitate discussions across both technical and non-technical audiences.
• Experience working within highly regulated environments such as banking, financial services, insurance, or capital markets.
• Bachelor's or Master's degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Nice To Haves

• Experience supporting governance, compliance, risk, audit, legal, operational controls, or regulatory reporting functions.
• Familiarity with workflow management, case management, document management, or business process automation platforms.
• Experience using Jira, Confluence, Azure DevOps, or similar Agile management tools.
• Knowledge of enterprise integration concepts, APIs, and data flows.
• Experience with data analysis, reporting, and dashboarding tools.
• Scrum Master, Agile, SAFe, CBAP, PMI-PBA, or similar professional certifications.
• Experience working in global delivery environments with distributed teams.

Responsibilities

• Analyze current-state business processes and define future-state operating models.
• Create business requirements documents, functional specifications, user stories, process flows, use cases, and acceptance criteria.
• Identify opportunities for workflow optimization, automation, and process standardization.
• Work closely with solution architects and engineering teams to ensure business requirements are translated into effective technical solutions.
• Support solution design discussions and validate proposed functionality against business expectations.
• Facilitate user acceptance testing, business validation, and production readiness activities.
• Facilitate Agile ceremonies, including sprint planning, daily standups, backlog refinement, retrospectives, and sprint reviews.
• Support Product Owners in maintaining a prioritized backlog aligned to business priorities.
• Monitor sprint progress and delivery commitments while managing risks, issues, dependencies, and impediments.
• Promote Agile best practices and continuous improvement across the delivery team.
• Provide transparency into delivery status, roadmap progress, and release planning.
• Coordinate across multiple technology and business teams to ensure successful program execution.
• Help establish delivery governance processes, metrics, and reporting mechanisms.
• Drive team accountability and foster a culture of collaboration, quality, and continuous improvement.
• Serve as a trusted advisor to business, technology, and operational stakeholders.
• Communicate project status, risks, dependencies, and decisions to senior management.
• Manage competing priorities and facilitate alignment between business and technology teams.
• Support change management activities, user communications, and adoption initiatives.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level