Business Analyst/Scrum Master (AI focus - Remote US)

ICF • Reston, VA

4d • Remote

About The Position

ICF is seeking a Business Analyst/Scrum Master to support an AI-focused project and a Product Management Team within an existing customer engagement. The role involves working with AI Engineers, Governance, and Security leaders to document and execute a roadmap for scaling an AI platform. This platform will enable end users to build AI tooling, applications, and solutions in a governed and secure environment. The candidate will translate requirements into documentation and conceptual design for Data Scientists, developers, and solution architects for a modernized application built on Azure with Databricks. This position bridges the gap between technical and non-technical staff by eliciting, analyzing, documenting, and communicating requirements based on business needs. The role requires working with diverse stakeholders at a federal agency client to clarify scope, leverage knowledge of business processes and AI technology, determine analytical approaches, and identify overlapping functions and dependencies. The candidate should be comfortable leading an Agile team using the Scrum framework and have a solid understanding of cloud-based and AI-based software development terminology, as well as contextual guardrails like ATO processes, security, and privacy. Effective communication skills are essential, representing the voice of the business.

Requirements

• Bachelor’s Degree in a relevant field OR equivalent years of work experience.
• 2+ years of experience as a software business analyst, preferably working directly with AI tools and concepts.
• 2+ years recent experience as a business analyst and cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.) to include: Leading requirements management, Requirements elicitation and documentation, User story definition, Acceptant criteria determination.
• 2+ years experience with Jira (or similar Agile project tracking software).
• Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies.
• Must possess excellent analytical, organizational and product management skills.
• Must be able to obtain and maintain Public Trust.

Nice To Haves

• Working knowledge of AI technologies and implementations.
• Documented experience in cloud modernization efforts on AWS or Azure.
• Certified Scrum Master or Certified Scrum Product Owner.
• Strong understanding of agile methodologies, including Scrum, Kanban, and/or Scale Agile Framework (SAFe).
• Documented experience in leading scrum teams and unblocking development teams.
• Skilled in managing and aligning requirements across multiple teams and stakeholders.
• Works with Product Owner to groom and prioritize a backlog.
• Highly organized and appreciation for details.
• Resourceful and self-motivated.
• Superior verbal and written communication skills.

Responsibilities

• Translate business needs into clear user stories and acceptance criteria.
• Facilitate requirements elicitation sessions and provide clear follow up steps.
• Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis.
• Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need.
• Develop documentation such as Decision Analysis and Resolutions (DAR) for customer review/approval.
• Develop an understanding of the operational processes and procedures and take initiative on process improvements.
• Work with Data Scientists to make AI recommendations towards process improvements.
• Support documentation edits, updates, and reporting for senior leadership meetings.

Benefits

• ICF is an equal opportunity employer.
• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level