Business Analyst/Project Manager (Hybrid)

State of Colorado•Denver, CO

42d•Hybrid

About The Position

The Colorado Department of State (CDOS) is seeking diverse individuals from all backgrounds to apply for a position that makes a direct impact on enhancing the lives of Coloradans. If your goal is to build a career that makes a difference through the work you do each day, consider joining the dedicated employees of the Colorado Department of State. Whether working from your home or collaborating onsite, your professional experience will be connected and meaningful. Our office offers an RTD Eco-pass (currently free of charge), a secure bike room accessible only to building tenants, and we are conveniently located near Civic Center Station, RTD light-rail lines, the 16th Street Mall, and Denver's bike network.In addition to a great location and fulfilling, impactful work, we offer: The Business Analyst/Project Manager plays a critical role in the elicitation and documentation of Division project requirements, which are then used to develop process and technical design documents and test cases, in order to deliver efficient and effective projects that are accurate in scope, address documented needs, and are delivered on time and within budget. The position will work under the direction of, and in collaboration with, program managers and division management in the Elections Division Project Management & Support Team to gain a fuller understanding of how to support operational and management staff through addressing issues related to the operations and workflow processes of the Division.

Requirements

This position requires a total of five (5) years of relevant professional experience and/or education in a field of study related to the work.
Five (5) years of professional experience, which must include any two from the below list:
Experience working in the capacity of a business analyst
Experience managing projects and processes
Developing training plans and schedules for product/process implementation
Experience with tracking and reporting on project/program status through clear and timely communication
Gathering and analyzing business requirements
Creating informed and appropriate improvement recommendations for programs and processes
A combination of related education and/or relevant experience as defined in Option 1 to equal five (5) years. Related education includes accredited course work in Business Analysis, Business Administration, Management Information Systems, Computer Science, Finance or Accounting, or in a field of study closely related to the work environment.
Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this announcement.
Must be a Colorado resident at the time of application.

Nice To Haves

Preference will be given to candidates with previous State Service related to the work assigned to the position
IIBA certification preferred.
Knowledge of the Colorado Election process
Highly collaborative - ability to work with others towards a shared goal Microsoft Office Suite skills (Word, Excel, and Outlook, Teams)
Ability to successfully work independently and on a team
Proven aptitude for time and task management
Excellent analytical skills with the ability to analyze situations accurately and effectively
Experience with business process mapping or workflow documentation tools
Experience preparing reports, dashboards, or visualizations to communicate project status and outcomes
Experience facilitating meetings or workshops to gather requirements or feedback from stakeholders
Familiarity with project management practices, including establishing milestones and tracking deliverables
Proficiency in software tools such as SharePoint, Visio, Power BI, or Jira
Experience with document accessibility requirements and tools.
Team-oriented with strong collaboration skills.
Flexible and adaptable, with the ability to adjust to changing priorities.
Skilled in conflict resolution and fostering positive working relationships.
Experience analyzing data to identify trends, issues, and opportunities for improvement.
Competencies to Include: Project management • Analytical skills • Detail oriented • Written & verbal communication skills • Establishing and maintaining interpersonal relationships • Ability to prioritize • Critical thinking • Problem solving • Committed to advancing a diverse and inclusive perspective

Responsibilities

Managing projects within the division including but not limited to RFI/RFP creation, project timeline, project deployment, and project performance metrics.
Working with Department/Division Subject Matter Experts (SME) and other stakeholders to document business processes as they currently exist, identify issues and opportunities for process improvement, generate desired state process maps, elicit and document project requirements, and assist program managers in developing project scope.
Communicating effectively with Division staff and program managers to identify needs and evaluate alternative business solutions.
Providing analysis of the Division's system requirements, functional specifications, business processes, and other practices related to Division operations.
Assisting Division program managers and leadership in developing and analyzing performance metrics, tracking performance trends, and identifying opportunities for improvements in performance measurements.
Identifying the latent needs of Division staff and management in order to recommend improvements in the efficiency and effectiveness of Division programs.
Taking the lead in tracking and testing the implementation of new and existing software/hardware applications. Debriefing, training, and collaborating with appropriate business units on any changes or enhancements.
Promoting Equity, Diversity, and Inclusion efforts throughout the office by finding ways to break down barriers or thinking of new ways to do things that may better represent diverse people/opinions/ideas.
Maintaining confidentiality of all voters confidential and personal identifying information, personnel information, and any other confidential or proprietary information, as well as complying with all State and Department policies regarding professional conduct and professional practices.
In addition to the primary duties listed above, the position will also provide on-going support to Division staff as needed and assigned.

Benefits

Employee wellness programs and an on-site fitness center
12 paid holidays per year plus generous personal time off and sick leave
Access to a diverse array of technical, leadership and supervisory training opportunities
Strong, yet flexible retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans
Medical and dental health plans
Paid life insurance
Automatic short-term (and optional long-term) disability coverage
Excellent work-life balance through flex schedules, flexplace/remote work, and ad-hoc arrangements

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