Project Manager / Business Analyst

Momentum•Camp Hill, PA

3d•$75,000 - $90,000•Remote

About The Position

Responsive recruiter Benefits: 401(k) matching Health insurance Paid time off 📌 Primary Responsibilities: ✔️ Stakeholder Collaboration & Facilitation: Serve as an IT contact for assigned bureaus, gathering business needs and identifying process improvement opportunities. Facilitate communication between IT and agency teams, ensuring alignment with business objectives. Act as a facilitator for agency workshops and requirement-gathering sessions. ✔️ Program & Project Management: Assist in managing IT demand across bureaus, serving as program manager for assigned bureaus to assess, prioritize and manage IT initiatives. Fulfill the full-suite of project management responsibilities for assigned bureaus. In some cases, specific projects will have a dedicated project manager which you will oversee, however, typically this role performs both functions Projects include coordinating work across all internal functional teams (applications, database, network, security, firewall etc.) as well as coordination with vendor partners Ensure technology solutions align with operational and all IT security and compliance requirements. ✔️ Business Analysis & Process Improvement: Work as a BA/process specialist , documenting workflows and identifying optimization opportunities. Conduct business process analysis, requirements elicitation, and feasibility studies to improve IT operations. Identify gaps and propose system improvements or automation opportunities. ✔️ Training, Adoption & Reporting: Provide training and ongoing support for IT tools, ensuring adoption and effective usage. Assist in data analysis and reporting , leveraging business intelligence tools to improve decision-making processes. Support demand shaping and prioritization , helping stakeholders define IT needs and align them with organizational goals Momentum, Inc. (Momentum) is a small, women-owned IT and Management Consulting firm based in Camp Hill, Pennsylvania. Founded in 1998, Momentum has grown to employ more than 75 employees and expand its services to public and private sector clients throughout the mid-Atlantic region, resulting in the successful delivery of more than 450 projects to more than 100 unique customers of all shapes and sizes across a broad range of industries and specialties. Momentum is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Momentum provides a full complement of technical and professional services within our four core service offerings: Management Consulting Process Improvement Project Management Implementation Support

Requirements

Education & Experience: Experience independently managing a portfolio or program of work . Background in project management, business analysis, IT service management, and enterprise technology solutions . Experience managing multiple IT projects simultaneously.
Technical & Functional Expertise: Project & Portfolio Management: Experience tracking IT projects and facilitating demand prioritization. Microsoft 365 Expertise , including: SharePoint – for documentation, workflows, and collaboration. Teams – for communication and cross-team collaboration. Excel & Word – for data analysis and documentation. PowerPoint – for presentation and idea sharing.
Soft Skills & Leadership: Strong stakeholder engagement, collaboration, and facilitation skills. Excellent verbal and written communication abilities. Ability to assess issues, recommend improvements, and drive process enhancements. Effective problem-solving and critical thinking skills.

Nice To Haves

Certifications (Not Required but Preferred): Project Management Certifications : PMP, PgMP, PfMP, CAPM Agile Certifications : CSM, PMI-ACP Business Analysis Certifications : PMI-PBA, CBAP
Additional Preferred Experience: Experience performing strategic planning for IT initiatives. Experience managing SaaS (Software as a Service) or COTS (Commercial Off-the-Shelf) implementations. Familiarity with both Waterfall and Agile project management methodologies

Responsibilities

Stakeholder Collaboration & Facilitation: Serve as an IT contact for assigned bureaus, gathering business needs and identifying process improvement opportunities. Facilitate communication between IT and agency teams, ensuring alignment with business objectives. Act as a facilitator for agency workshops and requirement-gathering sessions.
Program & Project Management: Assist in managing IT demand across bureaus, serving as program manager for assigned bureaus to assess, prioritize and manage IT initiatives. Fulfill the full-suite of project management responsibilities for assigned bureaus. In some cases, specific projects will have a dedicated project manager which you will oversee, however, typically this role performs both functions Projects include coordinating work across all internal functional teams (applications, database, network, security, firewall etc.) as well as coordination with vendor partners Ensure technology solutions align with operational and all IT security and compliance requirements.
Business Analysis & Process Improvement: Work as a BA/process specialist , documenting workflows and identifying optimization opportunities. Conduct business process analysis, requirements elicitation, and feasibility studies to improve IT operations. Identify gaps and propose system improvements or automation opportunities.
Training, Adoption & Reporting: Provide training and ongoing support for IT tools, ensuring adoption and effective usage. Assist in data analysis and reporting , leveraging business intelligence tools to improve decision-making processes. Support demand shaping and prioritization , helping stakeholders define IT needs and align them with organizational goals