Business Analyst Project Manager

Sikich • Columbia, WA

2d • $135,000 - $145,000 • Hybrid

About The Position

This is a surge support position through January 15, 2026. Extension is possible but not guaranteed. The position is hybrid, with the office in Washington, DC, supporting a federal client and requires an active public trust or better clearance. Remote candidates will be considered. Sikich seeks an experienced Technical Business Analyst and Project Manager to support a federal client infrastructure operations team through dual capabilities: (1) assessing technical and operational workflows to identify automation and AI opportunities, and (2) managing multiple infrastructure and cloud migration initiatives from planning through delivery. This hybrid role combines process improvement analysis with project delivery coordination. You will assess the team's technical and business processes, document workflows and dependencies, identify gaps and bottlenecks, recommend improvements, manage project schedules and risks, remove delivery roadblocks, and communicate status to leadership. You will work closely with engineering staff, project sponsors, and program leadership to improve service delivery, reduce manual effort, accelerate cloud migration timelines, and create measurable gains in productivity and operational outcomes. This role requires United States citizenship and a Public Trust. Preference is given to candidates located in the National Capital Region, including Washington, DC, Maryland, and Virginia.

Requirements

• Basic Excel proficiency for tracking device lists, remediation status, deployment results, and issue trends.
• Ticketing system literacy, with ServiceNow and/or JIRA experience helpful but trainable on the job.
• 8+ years’ experience in project management
• 7+ years' experience in process analysis, documentation, and process improvement
• 4+ years' hands-on experience with Microsoft 365, Power Platform, and AI capabilities (Power Apps, Power Automate, Copilot)
• Demonstrated experience documenting current-state and future-state workflows, facilitating working sessions with technical and business stakeholders, developing process maps and standard operating procedures, and translating findings into actionable recommendations
• Experience in federal government, regulated, or enterprise IT environments
• 8+ years' total information technology experience
• 7+ years' experience managing complex IT projects
• 5+ years' experience in a client-facing role
• 2+ years' experience supporting federal government or government-contracting environments
• Demonstrated infrastructure and/or cloud project management experience
• Hands-on, current experience with Jira, Confluence, Microsoft Project, Visio, and Microsoft Office
• United States citizenship
• Public Trust clearance or better

Nice To Haves

• Candidates located in the National Capital Region, including Washington, DC, Maryland, and Virginia.

Responsibilities

• Map and document existing technical and business processes, identifying inefficiencies and automation candidates
• Partner with engineering staff to validate findings and help implement approved recommendations
• Advise on adoption of Microsoft 365 tools, including Power Apps, Power Automate, Copilot, and related AI capabilities
• Develop measurements to report on productivity and outcome improvements resulting from changes
• Produce detailed technical and business process workflow documentation
• Manage multiple infrastructure projects from planning through delivery
• Develop and maintain integrated schedules, milestones, risks, issues, dependencies, action items, and decision logs
• Manage Jira tickets and Confluence pages for assigned projects and ensure project documentation remains current
• Facilitate meetings, document discussions and decisions, assign follow-up actions, and remove delivery roadblocks
• Support adoption and refinement of agile and SAFe practices in an infrastructure operations environment
• Aggregate technical inputs and publish concise status reports for client and company leadership
• Create, edit, review, and coordinate formal project deliverables and presentation materials

Benefits

• Competitive compensation
• Health, dental, vision, life, and accident/death/disability insurance options
• HSA employer contribution
• Flexible Time Off (FTO) Policy
• Eleven (11) paid holidays annually
• Paid Parental Bonding Leave program covering birth, adoption, and foster children.
• 401(k) with employer contributions
• Tuition reimbursement
• Generous employee referral bonus program
• Client referral bonus program
• Pet insurance
• FORCE – Sikich, community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.
• Comprehensive wellness program
• Flexible work arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed