Business Analyst/ Product Owner

SecurityMetrics • Orem, UT

1d • $75,000 - $85,000 • Onsite

About The Position

Want to help us build a better way to work? As a Business Analyst / Product Owner at SecurityMetrics, your job is all about empowering our internal teams. You’ll partner with departments across the entire company to streamline our processes, tackle operational challenges, and deliver the internal tools we need to scale.
You’re the right fit for this role if you:
Love solving internal puzzles: You get energized by looking at complex business workflows, spotting bottlenecks, and making everyday tools smoother and faster for team members.
Enjoy being the connective tissue: You thrive on bringing different teams—from Dev and QA to Sales, Marketing, and Finance—together to align on unified goals.
Treat co-workers like your top customers: You view your internal colleagues as your primary users and take pride in making their work lives easier and more productive.

Requirements

• Experience working with Salesforce, email marketing tools, ticketing systems and other internal tools to streamline business operations.
• Are forward-thinking with technology, leveraging AI tools to drive deeper analytics and insights.
• Are confident navigating Jira to write clear work items, manage backlogs, and keep projects moving.
• Know how to influence without authority, building consensus and rallying cross-functional teams around shared goals.
• Are proficient with charting and flow diagramming tools to map out clear, efficient workflows.
• Have a proven track record of following and continuously improving business processes.

Responsibilities

• Collaborating Across Teams: You’ll spend time partnering with stakeholders in Sales, Marketing, Support and Finance to untangle processes, map out workflows, and gather essential system requirements.
• Driving Agile Priorities: You will write detailed Jira work items, prioritize bugs, and manage backlogs to ensure engineering teams have clear direction and minimal rework.
• Building Strong Internal Relationships: You'll act as a trusted advisor to team members across the company—answering questions, listening to pain points, and presenting data-backed solutions to leadership.
• Measuring Success & Impact: Beyond just delivering tools, you’ll track project outcomes after launch to evaluate how well we met our objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed