Business Analyst (Pharmacy)

Inovalon•Canonsburg, PA

2d•Hybrid

About The Position

The Business Analyst is the liaison between the design and development teams and the client to define the objectives and requirements of the client. Finalizes the implementation process by implementing development plans.

Requirements

Minimum of 4 years of experience as a software business analyst
Minimum of 1 year of experience in a healthcare/specialty pharmacy related environment
Must be familiar with healthcare/pharmacy system designs and concepts
Possesses excellent communication, organizational and observational skills
Proficient problem-solving skills with good judgment and decision making
Must be goal-oriented and focused
Work well as a member of a team
Possess SQL and Crystal Reports skills

Responsibilities

Works with client to understand their requirements of the system
Works with Product development to communicate the client’s needs and provide business case for enhancement requests
Accountable for assigned functional track and deliverables, and assist QA and Support with understanding Client needs
Creating and maintaining deliverables within assigned area
Participates in testing the product before it is released to the client
Assist in triaging escalated system defects and/or providing clarification on defects and works to resolve them
Integrated as part of the full client lifecycle RFP
Demos
Project Kick-Off
Implementation
Go Live
Optimizations
Collaborate with the Product Manager on Product/Knowledge Share
Provide support to the team during implementation as well as post go live
Provide support to SME’s for client training initiatives
Document and maintain deliverables (requirements document, Configuration Design Doc, etc.)
Document process workflow
Build and configure system based on design
Ensuring configuration meets requirements and works as expected
Maintain industry expertise
Provide support for internal training events as necessary
Relies on experience and judgment to plan and accomplish goals
A wide degree of creativity and latitude is expected
Maintain compliance with Inovalon’s policies, procedures and mission statement
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.