Business Analyst, Pension Calculations (remote)

TELUS Health

5d•Remote

About The Position

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. The business analyst is responsible for configuring the internal software, as well as analyzing and resolving common issues experienced by clients following implementation. They will receive guidance from implementation managers as needed, but must be able to establish priorities and resolve problems independently or as part of a team. At TELUS Health, this role will provide the selected candidate with unparalleled expertise in pension calculations and pension plan administration in the Canadian and American markets. Through our multiple implementation projects for new clients across North America, the opportunity to learn an impressive range of calculation types will be made available to you. In less than one year at TELUS Health, you will be able to acquire incomparable versatility, even after several years of experience in pension plan administration with our competitors. To succeed, the business analyst must be able to effectively manage problem resolution by providing clear explanations of issues and a path to their resolution; they must also possess strong skills in technology, communication, and problem-solving.

Requirements

University degree in actuarial science, mathematics, statistics or finance
Minimum of 5 years’ experience in an appropriate field
Experience in pension plans calculations
Ability to understand and use current computer technologies and a good knowledge of Excel software
Recognized, among other things, for analytical and summarizing skills, sense of organization and flexibility in terms of managing multiple projects
Good initiative and problem solving skills
Ability to work both as a team and independently
Ability to establish priorities and meet timelines
Available to travel occasionally (Canada, US)

Responsibilities

Perform detailed analysis of our clients' pension plan calculation rules
Act as the link between the client and the project team in terms of pension plan calculations
Configure in-house software to suit the specifics of the client's pension plan
Write specifications according to the needs and requests of the clients regarding new developments of the software
Ensure the proper integration of the software with other software that will be implemented for the client
Participate in the development of the specific testing strategy for software configuration and new developments
Participate in the review of test scenarios with the selection criteria required by the plan
Provide support to the quality assurance team
Collaborate in the development of the software by providing suggestions for improvement to the responsible team
Once the implementation is complete, provide customer service to users to ensure effective management of the software