Business Analyst - Operations
About The Position
Joining Susquehanna’s Trading Operations team as a Business Analyst places you right in the heart of our business. Working directly with global teams across Trading, HR, Legal, Operations, and Technology, you’ll serve as the key bridge between stakeholders and our development teams—translating business requests into tools, systems, diagrams, and reports that directly impact how we operate. At Susquehanna, there’s no single way to improve processes. You’ll leverage your creativity, communication, and technical skills to assess and articulate business needs, design optimized workflows, and collaborate with technology to build solutions that make an impact. In this role you will: Work across our Bala HQ, Dublin, and Sydney offices to support the development and implementation of universal calculation tools that are agnostic to location and securities type. Support the build-out of an internal books and records system that integrates counter-party data from multiple trading systems and normalizes it for easier use. Manage the development of reconciliation tools that streamline data comparison and trade reporting. Design and document end-to-end business processes and workflows using tools such as Microsoft Visio, Lucidchart, or similar, to improve cross-functional understanding and solution development. Partner with technical teams to transform workflow diagrams into functional system designs and implementations.
Requirements
- Bachelor’s degree required; specialization in finance or STEM discipline preferred.
- Minimum of 5 years of experience in a Trading Operations, Business Analyst, or related role.
- Demonstrated experience designing workflows and business processes using diagramming tools such as Microsoft Visio.
- Strong analytical and problem-solving skills, with excellent time management and prioritization abilities.
- Experience with Excel required; knowledge of VBA, SQL, and/or scripting (e.g., Python) is preferred.
- Understanding of SDLC models is a plus.
- Familiarity with relational database concepts preferred.
- Visa sponsorship for work authorization is not available for this position now or in the future.
Responsibilities
- Work across our Bala HQ, Dublin, and Sydney offices to support the development and implementation of universal calculation tools that are agnostic to location and securities type.
- Support the build-out of an internal books and records system that integrates counter-party data from multiple trading systems and normalizes it for easier use.
- Manage the development of reconciliation tools that streamline data comparison and trade reporting.
- Design and document end-to-end business processes and workflows using tools such as Microsoft Visio, Lucidchart, or similar, to improve cross-functional understanding and solution development.
- Partner with technical teams to transform workflow diagrams into functional system designs and implementations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
