Business Analyst, MDO

Ross Stores • New York, NY

19d • $84,700 - $90,000

About The Position

The Master Data Office drives decision accuracy by defining, organizing, and centrally maintaining core reference data used by all systems and reports. With the support of the Lead, the Business Analyst will work to identify key opportunities for improvements and contribute to critical operational, process improvements, or projects. This role will support the MDO vision to be the central point of contact for all master data needs within a certain data domain (i.e., Supplier, Location Hierarchy, Merchant and Buyer Hierarchies). Partnering with both their direct supervisor (Lead) and department Manager, the Business Analyst will ensure that all requests are prioritized, addressed and resolved in a timely manner. The role is responsible for:
Managing enterprise data in the MDM system and tools (data management includes review, entry, audit) while working directly with business areas and partner departments.
Working on assignments (data review and entry in workflows), projects and problems of limited to medium scope in partnership with project or department leadership.
Partnering with their Supervisor, the role will ensure that all requests are prioritized, addressed and resolved in a timely manner.
Continually build on content knowledge for data management and processes.
Provide governance documentation or process documentation.
Analysis of data; or to provide business insights via metrics or training.

Requirements

• Bachelor’s Degree with a concentration in Business, Economics, Finance, HR, or Computer Science, or an equivalent diploma
• 3+ years of experience as a Business Analyst, (preferably in Retail or in an IT field), with strong process, data, and systems understanding
• Thorough knowledge of business process documentation that includes prior experience with documenting Merchandising, IT or Finance workflows, processes and requirements
• Ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements easily and effectively between all parties
• Strong understanding of productivity suite software (i.e., Microsoft Office)
• Ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward
• Strong analytical skills
• Ability to follow established practices, policies and procedures
• Strong communication skills
• Ability to build working relationships and bring about cooperation from leadership and working teams
• Ability to adjust with changing work environments, priorities and goals

Nice To Haves

• Prior Data Governance and Administration experience or exposure preferred

Responsibilities

• Manage enterprise data in the MDM system and tools (data management includes review, entry, audit) while working directly with business areas and partner departments.
• Work on assignments (data review and entry in workflows), projects and problems of limited to medium scope in partnership with project or department leadership.
• Ensure that all requests are prioritized, addressed and resolved in a timely manner.
• Continually build on content knowledge for data management and processes.
• Provide governance documentation or process documentation.
• Analysis of data; or to provide business insights via metrics or training.
• Act as point of contact for multiple business departments across the organization, support multiple business units, address regular requests, and troubleshoot issues.
• Analyze data to troubleshoot or provide data insights and business visibility.
• Become the subject matter expert for Supplier, Org, and Location Master’s business use.
• Ensure that existing governance and process documents are up to date based on changes in requirements or business needs.
• Create and maintain a library of all training materials and guides.
• Manage workflow and requests in a Master Data Management Tool.
• Execute on all (change) requests from business effectively to ensure that they are implemented according to set data governance standards and processes.
• Identify and provide recommendations on ways to better service the business.
• Verify all Master Data Management processes around data governance are followed.
• Play an integral role in escalating requests that do not comply with the governance set by MDO.
• Be Subject Matter Expert (SME) for all Ross specific data management and processes.
• Build deep content knowledge around how the business end-users use this foundational data to run the business.

Benefits

• A broad range of affordable health insurance options & personal medical plan concierge
• 401(k) with employer match
• Life insurance
• Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation
• Employee stock purchase plan
• Access to health and wellness benefits such as BetterHelp and Headspace
• Charitable donations matched by Ross Stores Foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level