Business Analyst IV (Enterprise Architecture Team)

Emory Healthcare•Atlanta, GA

41d•Remote

About The Position

Emory Healthare is seeking to hire a Business Analyst IV to support our Enterprise Architecture team. You will play a critical role in supporting the Enterprise Architecture (EA) team, with a primary focus on the ongoing implementation and optimization of ServiceNow, vendor due diligence, and application rationalization. This position is responsible for ensuring data integrity, supporting governance processes, and enabling effective communication and reporting across the EA portfolio.

Requirements

Bachelor's degree in related field.
Ten years of experience in planning and applying information technology to one or more business functions.

Nice To Haves

Experience with ServiceNow is required, including Application Portfolio Management, Service Mapping, Demand Management, and Reporting. Candidates without this experience will not be considered.
10+ years of experience in business analysis, preferably within IT, enterprise architecture, or ServiceNow environments
Experience with application portfolio management, service management, ITSM, SAM, and CMDB.
Familiarity with business capability modeling and data classification.
Demonstrated experience with data migration, mapping, and governance in enterprise systems.
Strong process improvement and change management skills.
Experience creating change management plans and building and executing communication plans.
Proficiency in developing training materials and delivering learning classes.
Strong analytical, organizational, and communication skills.
Ability to manage multiple priorities and work collaboratively across teams.