Business Analyst - Inventory Integrity & Quality Assurance - West Coast Omni Center

Nordstrom•Riverside, CA

About The Position

The ideal Business Analyst is detail oriented with excellent communication skills and a broad understanding of the operational and financial impacts of inventory accuracy. This individual is responsible for supporting the site Operations team with a high-level overview of the daily operation process flow. This individual will also focus on customer service and operational standards through leveraging data, information, and root cause analysis. A day in the life... Design, build, manage, and evolve reporting, dashboards, and other self-service tools for our key stakeholders. Partner with cross-functional teams to understand their analytics needs and look for opportunities to enhance our product dispositions. Collaborate with other Analysts and Engineers to develop data/table structures, optimizing for Dashboards and other self-service needs. Offer strategic guidance to both analysts and business teams on how to best leverage our tools. Serve as a partner in providing business requirements to the various Supply Chain, Merchandise, and Transportation teams. Maintain efficient Quality Assurance processes to ensure the accuracy and quality of data. Provide exceptional customer service through professionalism, ownership, and initiative.

Requirements

Minimum 1 year of experience as a business analyst.
Knowledge of business tools, processes and systems used in Supply Chain.
Familiarity with project management principles and methodologies.
Proficiency with SQL and Warehouse Management Systems/Warehouse Engineering System
Proficiency with database queries and data analysis.
Experience developing business process flows.
Excellent verbal and written communication skills.
Ability to collaborate effectively.
P roficiency with Microsoft programs such as Excel, Word, Powerpoint, etc

Responsibilities

Design, build, manage, and evolve reporting, dashboards, and other self-service tools for our key stakeholders.
Partner with cross-functional teams to understand their analytics needs and look for opportunities to enhance our product dispositions.
Collaborate with other Analysts and Engineers to develop data/table structures, optimizing for Dashboards and other self-service needs.
Offer strategic guidance to both analysts and business teams on how to best leverage our tools.
Serve as a partner in providing business requirements to the various Supply Chain, Merchandise, and Transportation teams.
Maintain efficient Quality Assurance processes to ensure the accuracy and quality of data.
Provide exceptional customer service through professionalism, ownership, and initiative.