Business Analyst III

Jordans Furniture•Dedham, MA

About The Position

Jordan's Furniture is looking for a Business Analyst III who will be responsible for analyzing business practices, identifying operational and technical process improvements, and managing the implementation of strategic initiatives across assigned business areas. Analysts will serve as subject matter experts and technical liaisons for functional areas, leading project management and providing consultation for business problems and change proposals. The ideal candidate is an analytical thinker, with a demonstrated ability to dissect complex problems and drive practical solutions. They will possess exceptional business communication skills, and excel at creating clear, detailed documentation for audiences across the organization. They will have a strong technical background, and a proven mastery of the software development lifecycle. What we Stand for—Where Work is Fun and Values Matter! At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference: We Care… a Lot – because kindness and support are at the heart of everything we do. We Do the Right Thing – integrity is non-negotiable. We Dare to Think Differently – innovation keeps us ahead of the game. We Make Work Fun – yes, fun! Because great energy fuels great work.

Requirements

10+ years previous project management or technical analyst experience
Proven ability to manage projects and advance business deadlines
Exceptional analytical and organizational skills.
Strong working knowledge of Microsoft applications, including Access or equivalent database interfaces
Advanced written and oral communication skills.
Advanced computer skills.
Must be able to read and communicate effectively in English.

Nice To Haves

Team work and adapting to change are a priority.

Responsibilities

Organizes stakeholders across business units (ex. sales, marketing, operations, accounting) to gather and understand organizational needs and objectives
Authors and disseminates requirements and documentation to both technical and non-technical audiences
Partners with technical teams to assess business requirements, evaluate technical and non-technical opportunities, and design highly operable solutions
Manages internal and external resources to accomplish project goals within expected budgets and timelines.
Develops detailed quality-assurance test plans and conducts alpha testing for technical products. Manages beta testing with stakeholder groups.
Creates and maintains user- and technical-facing documentation for use during training sessions and after change implementation.
Champions change management and continuous improvement
Leads analysis and troubleshooting for supported business applications and processes
Manages, plans, and directs the implementation and post-launch activities of technical products and solutions.