Business Analyst II

. Crane Worldwide Logistics . • Houston, TX

4d • Onsite

About The Position

The Business Analyst II will take ownership of integration projects from initial planning through go-live, validating and refining project plans while driving execution across all phases. This role involves creating and maintaining detailed Jira stories, orchestrating activities across developers, operations teams, and client resources, and participating in agile ceremonies. The Business Analyst II will provide weekly project status updates, ensure client responsiveness, and manage scope and risks proactively. Responsibilities also include performing technical gap analysis, creating data mappings for various formats, documenting integration requirements, and collaborating with the development team. Additionally, the role involves aligning operations for User Acceptance Testing (UAT), coordinating UAT activities, and performing quality assurance testing on integration builds before production release. The Business Analyst II will also facilitate meetings, prepare project documentation, and identify opportunities for process optimization.

Requirements

• Extensive understanding of EDI standards (ANSI X12, EDIFACT) and working knowledge of XML, JSON data formats.
• Ability to translate business and technical requirements into detailed field-by-field data mappings.
• Strong organizational skills with ability to manage multiple concurrent projects and maintain team velocity.
• Proven ability to manage expectations, communicate proactively, and navigate competing priorities across multiple stakeholder groups.
• Logistics industry knowledge (freight forwarding, warehousing, customs brokerage).
• Strong analytical skills with ability to identify issues early and develop solutions independently.
• Excellent written and verbal communication skills for both technical and non-technical audiences.
• Ability to work within agile frameworks, create actionable stories, and drive work to completion against target dates.
• Works effectively with cross-functional teams while taking ownership of project outcomes.
• Demonstrates sound judgment in knowing when to resolve issues independently vs. when to escalate to management.
• Integration experience in retail, government, high tech, or energy verticals.
• SQL or other programming language experience.
• Experience with integration platforms (Boomi, Sterling Integrator, Informatica).
• Talking, hearing and using hands to operate computer equipment.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• Job may require extended sitting or standing, use of standard office equipment.
• Bachelor's degree in Business, Information Systems, Supply Chain, or related analytical field preferred.
• 5+ years logistics industry experience.
• Minimum 5 years of Business Analysis experience.
• Demonstrated experience managing projects with multiple stakeholders.
• Experience coordinating development teams and driving technical implementations.
• Proven track record of delivering integration projects on time.
• Logistics operations experience (freight forwarding, warehousing, customs brokerage).
• Agile/Scrum project experience.
• Experience managing client expectations in consulting or implementation environments.

Nice To Haves

• Professional certification in Project Management (PMP, CSM) or Business Analysis (CBAP) preferred.

Responsibilities

• Take ownership of integration projects from initial planning through go-live, validating and refining project plans while driving execution across all phases.
• Create and maintain detailed Jira stories for development team, ensuring work is clearly defined and stays ahead of team velocity to prevent delays.
• Orchestrate activities across developers, operations teams, and client resources throughout the project lifecycle (discovery, development, testing, deployment).
• Participate in daily standups with broader BA and developer teams, providing project updates and coordinating dependencies.
• Provide weekly project status updates to internal stakeholders (sales, account management) and clients, ensuring transparency and preventing communication gaps.
• Ensure client responsiveness during discovery and testing phases, escalating unresponsiveness or delays to appropriate stakeholders and management.
• Identify and address scope misalignments early, working with clients to clarify requirements and involving sales and management when needed.
• Proactively identify project risks, communicate concerns to stakeholders, and escalate issues to management with recommended solutions.
• Perform detailed technical gap analysis of client requirements against system capabilities, identifying integration scope and complexity.
• Create field-by-field paper mappings for EDI transactions, XML, JSON, and text file formats that developers will use for implementation.
• Work with Client Solutions Managers to gather and document detailed integration requirements during discovery phase.
• Partner with development team throughout build phase to answer questions and clarify mapping specifications.
• Leverage knowledge of EDI standards (ANSI X12, EDIFACT) and integration formats to design effective solutions.
• Secure operational team buy-in and support for User Acceptance Testing (UAT) phase.
• Coordinate UAT activities with clients and operations teams, ensuring proper test coverage before production deployment.
• Perform quality assurance testing on integration builds before production release.
• Develop and lead internal and external meeting agendas, applying project standards consistently.
• Prepare reports, flow diagrams, and project documentation to support implementation and knowledge transfer.
• Review project outcomes and identify opportunities for process optimization.
• Other duties as assigned.

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level