Business Analyst II
About The Position
The Billing Services department provides centralized billing for products and services billed to our customers using the MasterCard Consolidated Billing System (MCBS). Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as MasterCard advances commerce globally. Partner with business owners and release manager/lead to understand new business opportunities and define the business and functional requirements. Deliver high quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle.
Requirements
- Bachelors degree or equivalent work experience required.
- Advanced degree preferred.
- Prior Business Analyst and Project life-cycle experience preferred.
- Proficient in Microsoft Word and Excel.
- Basic knowledge of Microsoft Access or relational databases is desirable.
- Basic knowledge of business processes and development life cycle preferred.
- Full use and application of standard principles, theories, concepts, and techniques usually acquired through 1 to 3 years of experience.
- Must possess excellent verbal and written communication skills.
- Self-starter and able to manage multiple projects.
Responsibilities
- Coordinate and participate in review; revisions; changes; enhancements; testing; documentation; and member notification of product enhancements and/or business opportunities.
- Provide business knowledge and technical support for requirements development.
- Work closely with developers and requesters identifying data and functional requirements in the design of new/enhanced systems.
- Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
- Consult with Business Owners on projects.
- Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
- Ensure timely and accurate communication with project staff throughout the life cycle of the project.
- Document and coordinate changes and enhancements of products and services. Prepare and/or present documentation of business/technical presentations.
- Provide technical support for the member(s) to ensure adherence to requirements.
- Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions.
- Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process.
- Coordinate and document project/release level user acceptance testing.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
