Business Analyst II - Performance & Analytics

First Citizens BankRaleigh, NC
Remote

About The Position

The Business Analyst II - Performance & Analytics role performs advanced data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements. This role may be hired as a Business Analyst III depending on experience level of the candidate.

Requirements

  • Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics

Nice To Haves

  • Bachelors Degree
  • Experience in data analytics, system support, banking, and compensation analytics
  • Experience working with SQL, Alteryx, advanced Excel, PowerPoint
  • Knowledge of Tableau, Cognos, Power BI, Jira
  • Knowledge of risk management policies and procedures for a LFI
  • Strong communication skills both oral and written; can communicate to all levels
  • Attention to detail, quick learner, flexible, collaborator, comfortable with ambiguity, strong presentation skills

Responsibilities

  • Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
  • Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
  • Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group.
  • Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.

Benefits

  • Competitive, thoughtfully designed and quality benefits program
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