Business Analyst II, Business Technology

Faith Technologies•Menasha, WI

3d•Hybrid

About The Position

This role provides support to business technology managers, business partners, project analysts, resources, and external resources to understand and achieve business objectives. They may also participate in meetings with stakeholders, documenting needs & business processes, and uncovering opportunities for continuous improvement. Attention to detail, organization, facilitation, communication, business process improvement, and self-initiative are key skills for this role. This role follows a hybrid work model, offering a blend of onsite collaboration and remote flexibility. Team members are required to spend part of their week onsite at our Menasha, WI office to support teamwork, learning, and in-person connection, while enjoying the autonomy and focus that remote work provides. Specific onsite expectations may vary based on team needs, project priorities, and individual development. We strive to provide a balanced, flexible environment that supports both productivity and engagement.

Requirements

Associate or Bachelor's Degree in Information Technology or Business required; or relevant experience
3-5 years of related experience
Attention to detail
Organization
Facilitation
Communication
Business process improvement
Self-initiative

Responsibilities

Develops and maintains a productive working relationship with BT Business Partners, Project Analysts, business owners, project sponsors, vendors, and key clients.
Aids in developing business cases/justification by performing research and collecting data.
Uses standard templates and methods, collects, analyzes, develops, and documents the business requirements.
Assists project managers in managing project scope, maintaining visibility to status and mitigating risks or issues.
Helps alleviate blockers within projects.
Backs up the project manager, when necessary, by leading project meetings and portfolio reporting status of assigned projects.
Facilitates gathering of information required to determine level of effort for estimating cost, scope, timeline, process, and resources needed for project completion.
Creates as-is and future state documentation.
Performs troubleshooting to understand problems and create a recommendation for a resolution.
Ensures project, technical and business requirements, functional and non-functional, are identified, recorded and achieved throughout project execution.
May aide the project manager in resolving conflicts in priorities, tasks, dependencies for the project team.
Identifies other potential project predecessors or impacts and options to mitigate risk or complexities.
Supports development of test cases to ensure requirements are met.
Supports testing as needed before user acceptance activities.
Supports user acceptance testing liaising with the technical team members on issues identified.
Manages issue resolution.
Performs other related duties as required and assigned.