Business Analyst I/Business Analyst II

Miami University Alumni Association • Marshfield, MA

3d • $62,000 - $87,000

About The Position

Miami University seeks an experienced Business Analyst who enjoys working at the intersection of people, process, and technology. The hiring team may fill this opening with a level 1 or level 2 Business Analyst, determined by education, experience, and demonstrated skills. The level 1 position is well-suited for someone who is curious, collaborative, and motivated to learn how business needs translate into effective technology solutions. You will work closely with clients and technical teams to understand problems, clarify goals, and help shape practical, well-considered outcomes. The level 2 position is intended for individuals who already have hands-on experience performing business analysis–type work and are ready to operate with greater independence. You will partner directly with clients and delivery teams to clarify needs, evaluate options, and guide initiatives from early concept through implementation. Both levels support enterprise-wide services and systems that enable student success and university operations.

Requirements

• For the Level I position: Bachelor's degree earned by date of hire, AND Demonstrated experience performing business analysis–related activities such as requirements elicitation, process analysis, stakeholder coordination, or solution validation, AND 1+ year of professional technical experience.
• For the Level II position: Bachelor's degree earned by date of hire, AND Substantial experience performing business analysis–related activities, including direct engagement with stakeholders, independent requirements analysis, and contribution to solution delivery, AND 4+ years of professional technical experience.
• Experience may come from roles such as business analyst, developer, project lead, product owner, or similar positions.
• A relevant master's degree may be considered as one of several ways to demonstrate equivalent preparation.

Nice To Haves

• For the Level I position: Clear and effective verbal and written communication with both technical and non-technical audiences.
• Ability to build trust, facilitate discussion, and work collaboratively across roles and perspectives.
• Analytical thinking and curiosity, with comfort exploring unfamiliar business domains.
• Familiarity with concepts such as process mapping, stakeholder analysis, and requirements documentation.
• Willingness to learn new tools, methods, and technologies as needed.
• Experience with common BA and project tools (e.g., ticketing systems, workflow tools, Agile backlogs).
• For the Level II position: Strong verbal and written communication skills, including facilitation of complex discussions.
• Ability to navigate competing priorities and guide stakeholders toward shared understanding.
• Experience applying business analysis techniques such as process modeling, gap analysis, and impact assessment.
• Familiarity with Agile or iterative delivery environments.
• Working knowledge of change management concepts and organizational impact.
• Experience with common BA and project tools (e.g., ticketing systems, workflow tools, Agile backlogs).

Responsibilities

• Lead and facilitate engagement with stakeholders to clarify objectives, success measures, and constraints.
• Independently elicit, analyze, and manage requirements across moderately complex initiatives.
• Translate ambiguous or competing needs into clear recommendations and documented outcomes.
• Act as a primary point of connection between business partners and technical delivery teams.
• Contribute to project planning, prioritization, and delivery decisions with sound analytical judgment.
• Use process and performance data to inform recommendations.
• Guide testing strategies and validate that delivered solutions meet intended business outcomes.
• Proactively identify process improvement opportunities and recommend practical, incremental improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level