Business Analyst-HIM and Patient Access-8135

Kingman Healthcare•Kingman, AZ

About The Position

The HIM, Scheduling and Registration Analyst provides operational, technical, and workflow expertise across MEDITECH Expanse. The role supports day-to-day HIM, Registration, and Scheduling operations while leading transition activities, medical necessity configuration, and optimization initiatives. The analyst helps maintain service continuity during staffing gaps, supports multidisciplinary teams, and strengthens revenue cycle performance through accurate documentation, compliant workflows, and efficient front-end processes. All KHI employees are expected to perform their duties in support of KHI’s vision to be among the kindest, highest-quality health systems in the country. The analyst supports MEDITECH HIM, Registration, and Scheduling applications and workflows; maintains and updates system dictionaries, profiles, rules, and configurations; and builds, configures, and validates medical necessity requirements. The role also supports testing, validation, implementation, and optimization work; analyzes and refines HIM workflows and system build; and improves Registration and Scheduling processes, including demographic accuracy, insurance verification, authorizations, and scheduling efficiency. The position collaborates with HIM, Coding, Patient Access, Revenue Cycle, Clinical Operations, and IT teams. It participates in project meetings, operational planning, and status updates, and provides documentation updates, training, and knowledge transfer to internal staff. Duties may change at any time with or without notice.

Requirements

Five years of experience with MEDITECH Expanse, including HIM, BAR, Registration, Scheduling, or Patient Access modules.
Strong understanding of HIM workflows, documentation integrity, and chart management.
Experience with Registration and Scheduling workflows, including insurance verification, demographic accuracy, and authorization processes.
Familiarity with medical necessity requirements and related system build or configuration.
Proficiency with MEDITECH dictionaries, rules, and system configuration.
Strong analytical, troubleshooting, and communication skills.
Ability to sit for six to seven hours daily.
Ability to occasionally lift and carry up to ten pounds of files or boxes.
Ability to maintain composure in difficult and stressful situations.

Nice To Haves

Bachelor’s degree in Business or a healthcare-related field is strongly preferred; certification or experience may be considered in lieu of a degree.
Experience building, maintaining, and working within MEDITECH Referral and Authorizations, Registration, Scheduling, and HIM applications.
Experience supporting workflows across Referral Management, Scheduling, Registration, HIM, Abstracting, Charging, Billing, and Collections.
Familiarity with MEDITECH Expanse Revenue Cycle implementation or optimization.
Knowledge of worklists within MEDITECH Referrals and Authorizations, Scheduling and Registration worklists, and Coding Visits.

Responsibilities

Provide daily support for MEDITECH HIM, Registration, and Scheduling applications and workflows.
Respond to end-user support requests, troubleshoot issues, and resolve operational concerns.
Maintain system stability and workflow consistency during transition or backfill periods.
Work from a client-provided prioritized list of responsibilities to align work with operational needs.
Maintain and update dictionaries, profiles, rules, and system configurations across HIM, Scheduling, and Registration.
Build, configure, and validate medical necessity requirements, coordinating with multidisciplinary teams when needed.
Support testing, validation, and implementation activities for system changes, upgrades, and optimization initiatives.
Analyze and refine HIM workflows and system build, including chart completion, deficiency management, and documentation integrity.
Optimize Registration and Scheduling workflows to improve demographic accuracy, insurance verification, authorization processes, and scheduling efficiency.
Reduce registration errors and improve financial performance through targeted workflow improvements.
Support operational efficiency initiatives across Revenue Cycle, Patient Access, Clinical Operations, and IT.
Partner with HIM, Coding, Patient Access, Revenue Cycle, Clinical Operations, and IT teams to address operational concerns.
Participate in project meetings, operational planning sessions, and status updates.
Provide documentation updates, training, and knowledge transfer to internal staff.