Business Analyst, Fixed Income Technology

Raymond JamesMemphis, FL
8dHybrid

About The Position

We’re seeking a Business Analyst to support our Fixed Income Capital Markets Technology team, partnering closely with sales, trading, operations, and product stakeholders across a multi-application ecosystem. This role is centered on understanding Fixed Income workflows end-to-end, and translating that knowledge into clear, actionable requirements that drive platform enhancements and operational efficiency. You’ll operate in an Agile environment, working across a suite of ~30+ applications, helping ensure solutions align with business objectives, regulatory considerations, and client experience expectations.

Requirements

  • Minimum one (1) to two (2) years of experience as a Technical Business Analyst would be preferred.
  • Exposure to Fixed Income markets, capital markets, or financial services (trading, operations, or product support).
  • Familiarity with trade lifecycle concepts (order → execution → allocation → settlement).
  • Analytical mindset with comfort working across data and processes.
  • Gathering and interpreting information from multiple sources (including databases, interviews, etc.).
  • Proficiency in MS Office products.
  • Adaptability to thrive in a fast-paced environment.
  • Translate technical concepts for a business audience and vice versa.
  • Identify and analyze issues, problems, and opportunities using data from multiple sources.
  • Effectively communicate information and ideas to individuals or groups through various media.
  • Recommend appropriate solutions consistent with available facts and constraints.
  • Demonstrate technical and professional expertise, staying current with developments in relevant areas.
  • Foster collaborative relationships to achieve work goals.
  • Prioritize client needs and cultivate productive business relationships.
  • Flexibility to work non-standard shifts, including nights, weekends, or on-call responsibilities.
  • Collaborate effectively in team environments or project rooms to facilitate cooperation.
  • Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science, High School (HS)

Nice To Haves

  • Prior experience in the Financial Services sector is preferred.
  • Experience with relational databases (Microsoft SQL Server, Oracle) and SQL is preferred.
  • Advanced SQL query writing skills are highly desirable.
  • Experience with ADO and Postman is advantageous.

Responsibilities

  • Business & Domain Analysis: Develop a deep understanding of Fixed Income products (e.g., bonds, municipals, treasuries, structured products, CDs, Whole Loans) and associated workflows across front, middle, and back office.
  • Requirements Definition: Elicit, analyze, and document business requirements with a strong focus on accuracy, completeness, and real-world impact.
  • Trade Lifecycle Support: Analyze and improve processes spanning order capture, execution, allocation, settlement, and reporting.
  • Stakeholder Partnership: Work directly with sales, traders, desk analysts, operations, and risk teams to capture needs and translate them into structured deliverables.
  • Process Optimization: Identify inefficiencies, control gaps, or opportunities for automation across Fixed Income workflows.
  • Data Analysis & Mapping: Interpret trade, position, and reference data to support decision-making and system enhancements.
  • User Story Development: Translate business needs into clear user stories and acceptance criteria for engineering teams.
  • Cross-Team Collaboration: Partner with development and design teams to ensure solutions are aligned with business intent and user experience.
  • Feature Prioritization: Maintain prioritized application backlogs of user stories for Planning and Implementation, aligning with business priorities or enhancing value for end users.
  • Data-Driven Decision Making: Analyze data from various sources to inform decision-making processes.
  • Data Mapping: Prepare and share data mapping documentation for model development purposes.
  • Continuous Learning and Development: Actively engage in training and education programs to stay updated on firm strategic priorities, professional development, and procedures.
  • Participation in Firm Initiatives: Proactively contribute to firm initiatives directed by local management.
  • Other Duties: Perform additional duties and responsibilities as assigned.
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