Business Analyst - Digital Enablement

Calgary Health Foundation • Calgary, AB

1d • CA$80,000 - CA$95,000

About The Position

As Calgary Health Foundation's Business Analyst - Digital Enablement, you will collaborate across the organization to understand how work flows, improve processes, and introduce practical, user-friendly solutions that make a meaningful impact. While an immediate focus includes enhancing our SharePoint Online and Microsoft Teams environment, future priorities will be identified through a forward-thinking approach to leveraging technology to enable optimization across the organization.

Requirements

• Post-secondary education in Business, Information Technology, or a related field.
• 5+ years of experience in business analysis, technology, or digital enablement roles.
• Strong analytical and problem-solving skills, with a track record of improving workflows and systems.
• Proven ability to work with stakeholders to define needs and deliver practical, value-driven solutions.
• Ability to translate technical concepts into clear, actionable business outcomes.
• Experience with Microsoft 365 (SharePoint, Teams, Power Platform) and exposure to AI tools such as Microsoft Copilot.
• Experience supporting digital workplace or collaboration initiatives.
• Demonstrated curiosity and interest in applying technology in practical ways, with excellent communication and facilitation skills.

Nice To Haves

• Relevant certifications (e.g., CBAP, PMP, or equivalent) preferred.
• Familiarity with CRM platforms (e.g., Blackbaud RE/FE NXT) and experience in non-profit environments preferred.

Responsibilities

• Partner with teams to understand workflows, identify challenges, and recommend practical, scalable process improvements.
• Gather requirements and facilitation internal and external collaboration to design and implement effective solutions.
• Support and enhance the digital workplace, improving information management, collaboration, and user experience.
• Identify opportunities to leverage Microsoft 365, automation, and AI (e.g., Copilot, Power Platform) to streamline work and drive innovation.
• Support end-to-end delivery of initiatives, including implementation, training, user guidance, and adoption support.
• Continuously gather feedback and refine solutions to improve usability and effectiveness.
• Enhance data access, reporting, and visibility, including contributing to simple dashboards and insights.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree