Business Analyst, Data & Insights (Puerto Rico)

RTX•Santa Isabel, PR

7d•Remote

About The Position

The Data & Insights team in RTX corporate is looking for a Business Analyst focused on the development and deployment of data-driven systems solutions designed to improve performance in the planning and execution of our business. The ideal candidate needs to be passionate about proper data engineering standards with analytical mindset to drive action through facts and data, possess the ability to effectively organize and distill data, proactively ask appropriate questions to understand the customer’s requests, and translate that into executable requirements and project plans. The candidate will have the opportunity to build strong partnerships and networks across the organization and grow as in a fast-paced environment.

Requirements

A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
Minimum of 3 years’ experience as a Business Analyst or similar role, with a focus on customer interaction, requirements gathering and governance.
Experience working with Power BI
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

Keen understanding of business process analysis and improvement methodologies.
Excellent organizational and project management skills.
Ability to analyze data and generate reports to inform decision-making.
Strong oral and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Experience with Scrum/Agile software development process.
Experience in Service Now.

Responsibilities

Analyze current business processes and documentation, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness.
Develop and maintain comprehensive documentation, including business requirements, process flows, use cases, and user stories.
Conduct detailed requirements gathering sessions with stakeholders to understand business needs and translate them into functional specifications.
Collaborate with cross-functional teams, including IT and operations, to ensure alignment of business requirements with technical solutions.
Develop and implement governance policies and procedures to ensure compliance with organizational standards.
Collaborate to translate requirements and policies into implementation roadmaps.
Provide support during the implementation of new systems and processes, including user training and change management.
Ensure the rigorous application of information security and information assurance policies, principles, and practices to business analysis activities.