Business Analyst Customer Engagement & Power Platform

Velosio

7d•Remote

About The Position

Velosio is looking for a Business Analyst to be an integral member of the Customer Engagement/Apps & Automate team. We are seeking a Business Analyst (BA) to join our Customer Engagement (CE) and Apps & Automate practice. This role is critical to assuring delivery quality, reducing project risk, and ensuring successful outcomes across Dynamics 365 and Power Platform implementations. The BA will play a foundational role in Analysis & Design (A&D) and throughout delivery by translating business needs into clear, structured, and build-ready requirements and backlog artifacts. This role directly addresses key delivery challenges related to scope clarity, client expectations, and change management.

Requirements

3–7+ years of experience as a Business Analyst in consulting or technology delivery
Experience with: Dynamics 365 CE (Sales, Customer Service, Field Service) and Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
Strong experience in: Requirements gathering User story creation Backlog management (Azure DevOps or similar)
Proven ability to create clear, structured, and actionable documentation

Nice To Haves

Experience working in consulting/professional services environments
Familiarity with Agile / Scrum delivery methodologies
Exposure to AI/Copilot or modern Power Platform capabilities
Experience supporting A&D or discovery phases of implementations
Excellent analytical and problem-solving abilities
Strong organizational and multi-tasking skills
Time management skills with the ability to meet deadlines
Exceptional verbal, written, and presentation skills
Ability to work effectively both independently and as part of a team

Responsibilities

Lead requirements gathering sessions with clients and internal stakeholders
Work with Lead Functional Consultants to translate business needs into clear, structured functional requirements
Develop: Business process flows Detailed use cases User stories with acceptance criteria
Ensure all requirements are complete, testable, and traceable
Serve as a core contributor during Analysis & Design (A&D)
Produce build-ready backlog aligned to approved scope
Partner with Lead Functional Consultants and Solution Architects to: Validate solution design Ensure feasibility and alignment to requirements
Drive requirements sign-off and traceability
Own and maintain the functional backlog throughout delivery
Ensure all backlog items: Tie directly to approved requirements Include clear acceptance criteria Are ready for development without ambiguity
Review and approve backlog items prior to build
Perform unit testing and functional validation of developed solutions
Ensure delivered functionality aligns with: Documented requirements Defined use cases Acceptance criteria
Support UAT preparation and issue triage
Lead requirements definition for: Change orders (COs) Work orders (WOs)
Ensure new scope is: Clearly defined and documented Estimated accurately Approved before build begins
Work closely with: Functional Consultants Technical Consultants / Developers Project Managers Practice Leadership
Act as the bridge between business stakeholders and delivery teams