Business Analyst, Coding & Informatics

Providence Healthcare • Coquitlam, BC

2d • CA$35 - CA$51 • Onsite

About The Position

This position will cover 4 multi-sites as work sites: Central City, Burnaby Hospital, Surrey Memorial Hospital, Jim Pattison Outpatient Care and Surgical Centre. Reporting to the Regional Manager Coding & Information Systems and the Advance Meditech Expanse HIM Functional Team Lead, the Business Analyst supports the Advance Meditech Systems Application Support team to ensure their project deliverables are completed on time and consistent with the parameters of the project plan. The Business Analyst liaises with operations and technical teams to understand structures, policies, workflows and the business. Provides project management support and coordinates key project deliverables related to the operational workflows and systems including the development, maintenance and rolling out of new systems and enhancements. Creates workable solutions to address business problems. Supports testing; the development of training and implementation materials; and process definition and design. Establishes and maintains processes, policies, procedures and project control documentation. Monitors and evaluates process efficiency. Interacts with user groups and partners at all levels to gather and provide feedback and prepares reports and materials in support of project activities.

Requirements

• Bachelor’s degree in the area of Health Information Science, Business Administration or equivalent plus a minimum three (3) years’ recent, related experience or an equivalent combination of education, training and experience.
• Knowledge of project management methodologies and techniques, principles and practices with superior analytical skills for data, documentation and workflows, including the ability to comprehend, analyze and resolve complex issues and present information in concise, meaningful ways.
• Highly competent in using Microsoft office suite including Excel, PowerPoint and Word.
• Understanding of systems analysis and design, related tools and techniques (e.g. data flow diagrams, etc.), and continuous quality improvement.
• Knowledge of hospital operations and health care administration requirements.
• Demonstrated verbal and written communication skills including strong business writing skills and the ability to effectively communicate technical and business information to a variety of audiences.
• Ability to analyze operational problems and identify innovative solutions.
• Ability to work effectively with people from various disciplines with varying degrees of functional and technical experience.
• Demonstrated ability to manage effective relationships with vendors and external organizations.
• Effective interpersonal and facilitation skills including the ability to work effectively with diverse user community.
• Ability to coordinate and lead work groups.
• Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills
• Ability to effectively utilize related hardware and software

Responsibilities

• Collects and translates business requirements into functional specifications and assists with detailed test plans and testing.
• Assists with preparing documentation such as Business Requirements, Business Rules, User interface specifications, workflow diagrams, etc.
• Communicates the business directives, goals and needs to the project and technical team and serves as an interface between operations department and technical team in order to assist the technical team in translating business requirements into application functionality / architecture and the production of a system functionality document.
• Compiles and analyzes various information sources such as system and user data, stakeholder feedback, regulatory and policy requirements and industry best practices.
• Provides recommendations to Leadership team on standardizing workflow and processes for the LM Health Information Management.
• Consults with and serves as an interface with integrated systems to ensure product awareness is thoroughly understood and to identify existing gaps between product functionality and client business need based on use case definition and analysis.
• Builds effective relationships within the Advance Program, Health Informatics and Information Technology (HIIT), and other key resources to successfully assist with management of the Meditech systems.
• Performs post-implementation and quality improvement reviews related to new application software and/or enhancements.
• Document workflows and results of process analysis and obtains sign-off or signs off where appropriate.
• Responsibility for set up and facilitation of internal working groups, prepares reports, presentations, and notices to inform stakeholders and/or for internal documentation purposes on changes in departmental policies, procedures, and standards, status of projects, or other information needs.

Benefits

• A competitive salary: $35.36 - $50.83 CAD/Hr
• Growth opportunities:We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level