Business Analyst Application Engineering

National Vision•Lawrenceville, GA

About The Position

The Business Analyst will support a multi-year modernization of our in-store and digital platforms. This role will work closely with product management, engineering, and business stakeholders to define workflows, requirements, and API needs as we transition toward a more unified experience.

Requirements

2-4 years Strong experience working on complex platform or enterprise initiatives (Required)
2-4 years Strong experience working alongside Product Managers and Engineering leads (Required)
Four-year college degree or equivalent experience. Business Administration, Computer Science, Systems Engineering, or Software Engineering (Required)
Ability to simplify complex technical topics for business stakeholders (Required)
Experience supporting phased or incremental delivery models (Required)
Experience working in API‑driven or headless architectures, including documenting workflows and requirements where front‑end applications consume backend services for pricing, product data, validation, or order (Required)
Experience creating workflow, process, and system interaction diagrams using modern collaboration tools (e.g., Figma, Miro, Lucid, Visio, or similar). (Required)

Nice To Haves

Retail, store systems, or omnichannel experience (Preferred)
Exposure to tablet and EHR-adjacent platforms (Preferred)
Experience operating in regulated environments (PCI, HIPAA) (Preferred)

Responsibilities

Translates business goals into clear functional requirements and workflows
Document current-state vs. future-state processes across store, e-commerce, and associate experiences
Support phased migration planning (dual-run periods, system handoffs, depreciation paths).
Create clear artifacts (process flows, user journeys, requirements documentation) for executive and delivery teams