Business Analyst 3

Huntington National Bank•Columbus, OH

1d•Hybrid

About The Position

The Business Analyst 3 role involves comprehensive analysis of existing business processes, workflows, and systems to identify gaps and opportunities for improvement within CIO functions. This position is responsible for defining and implementing technical, procedural, and operational enhancements to increase accuracy, efficiency, and control. Key aspects include designing future-state processes, developing detailed operational procedures, providing training, and supporting organizational readiness during system changes. The analyst will interpret regulatory requirements, collaborate with various partners to design compliant processes and controls, and ensure documentation meets audit and risk expectations. The role also entails developing and automating reports for investment oversight and operational performance, analyzing data for trends and optimization, and performing quantitative assessments. Technical support includes managing access control for the portfolio management platform and partnering with Technology teams for troubleshooting and defect resolution. The Business Analyst 3 acts as a liaison between software vendors, internal CIO users, and other corporate areas, facilitating issue resolution and project coordination. Furthermore, this role serves as a lead analyst on complex initiatives, providing direction to junior analysts and overseeing end-to-end business analysis activities from requirements gathering to post-deployment validation.

Requirements

10+ Years Experience working in the field of investments
Deep understanding of multi-asset portfolios, asset allocation, and manager oversight
Strong knowledge of bank regulation and fiduciary standards

Responsibilities

Conducts comprehensive analysis of existing business processes, workflows, and systems to identify gaps, inefficiencies, and opportunities for improvement.
Defines and implements technical, procedural, and operational enhancements that increase accuracy, efficiency, and control across CIO functions.
Designs and documents future-state processes aligned with strategic objectives, operational needs, and regulatory requirements.
Develops and maintains detailed operational procedures, system usage guides, process maps, and reference materials for all products, services, and platforms supported by the CIO.
Provides training to business users, management, and cross-functional partners to ensure consistent and compliant adoption of new processes and systems.
Supports organizational readiness activities during system upgrades, new product rollouts, or changes to regulatory or reporting frameworks.
Interprets regulatory requirements and collaborates with Compliance, Risk, and Technology partners to design processes and controls that ensure adherence to applicable governance standards.
Ensures documentation and operational oversight meet audit, risk, and control expectations.
Develops, automates, and generates specialized, recurring, and ad hoc reports supporting investment oversight, operational performance, and strategic decision-making.
Analyzes report outputs to identify trends, performance dispersion, operational risk indicators, and opportunities for process or system optimization.
Performs quantitative assessments to evaluate the effectiveness of strategic investment decisions, portfolio actions, and platform changes.
Manages access control, entitlements, and user roles for the portfolio management platform, ensuring compliance with security and segregation-of-duty standards.
Partners closely with Technology teams to troubleshoot system issues, monitor data quality, and coordinate defect resolution.
Acts as a liaison between software vendors and internal CIO users, as well as between CIO teams and other corporate areas such as Technology, Finance, Risk, and Compliance.
Facilitates issue resolution, enhancement prioritization, testing activities, and release coordination across stakeholder groups.
Serves as a lead analyst on complex initiatives, providing direction to junior analysts or project team members.
Oversees end-to-end business analysis activities including requirements gathering, solution design, user acceptance testing (UAT), implementation, and post-deployment validation.