Business Analyst 2

Commonwealth of Pennsylvania • Dauphin County, PA

10d • Hybrid

About The Position

Are you passionate about solving problems, improving processes, and using technology to make a difference? We're looking for a motivated Business Analyst 2 to join the Department of General Services' Bureau of Real Estate. In this role, you'll collaborate with business partners across the Commonwealth to enhance business systems, streamline operations, analyze data, and support enterprise applications that help manage Pennsylvania's statewide real estate portfolio. If you enjoy turning ideas into solutions and working with people to improve the way business gets done, this is the opportunity for you. Why this role is a great opportunity: - Help modernize business processes and technology that support the Commonwealth's real estate operations. - Gain hands-on experience with enterprise systems including TRIRIGA, SAP, ServiceNow, SharePoint, and Microsoft 365. - Partner with diverse stakeholders to analyze business needs, improve workflows, and deliver data-driven solutions. If you are a curious problem-solver who enjoys business analysis, technology, and making a meaningful impact through public service, this is your opportunity to grow your career while helping improve how the Commonwealth serves Pennsylvanians. Apply today!

Requirements

• One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Five years of business process analysis experience
• One year of business process analysis experience and a bachelor’s degree
• An equivalent combination of experience and training
• Meet the PA residency requirement
• Be able to perform essential job functions

Nice To Haves

• Gain hands-on experience with enterprise systems including TRIRIGA, SAP, ServiceNow, SharePoint, and Microsoft 365.

Responsibilities

• Assist with TRIRIGA functionality by coordinating needs, reviewing system issues, and supporting development activities
• Audit agency records and maintain accuracy of Commonwealth land and building data
• Work with staff and stakeholders to propose system improvements and create business requirements
• Provide classroom, virtual, and individual training for TRIRIGA users and maintain instructional materials
• Manage reporting and change requests to support problem resolution and system updates
• Support TRIRIGA administration tasks to help maintain access, user support, and project readiness

Benefits

• Telework: You may have the opportunity to work from home (telework) part-time, two days per week at headquarters in Harrisburg.
• Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
• Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).
• Accommodations for disabilities may be provided during the interview process.
• The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
• The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
• The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level