Business Analyst 1

Commonwealth of Pennsylvania • Dauphin County, PA

4d • Hybrid

About The Position

As a Business Analyst 1 with the Department of Transportation, you will step into a dynamic environment where your ideas and attention to detail matter. This role allows you to build your analytical abilities while helping ensure that critical systems function as intended. You will collaborate with a variety of teams and see the results of your work across the Commonwealth. Step into an exciting opportunity to support meaningful public service! This position supports the technical and business needs of statewide driver and vehicle systems by performing analytical tasks and assisting with system improvements.

Requirements

• A bachelor’s degree; or An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Responsibilities

• Review functions and assess operational needs for Driver Licensing and Motor Vehicle systems
• Record changes to processes and capture business requirements for updates
• Develop and assess testing plans to confirm system enhancements function correctly
• Provide clear updates to business areas, contractors, and management teams
• Investigate reported system issues and determine workable solutions or improvements
• Guide staff on procedures and offer support for system related questions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level