Business Analysis Manager

T-Mobile USA•Bellevue, WA
•Remote

About The Position

This role supports TFB Sales leadership and Sales teams by delivering analytical decision support, insights, and compensation execution with a specific focus on Total Billed Revenue (TBR). It involves gathering, validating, and documenting seller activity and data, and telling the story behind that data to inform compensation decisions. The role also owns and redefines the TBR quota methodology, measures its success, and supports segment owners with their TBR quota needs. Responsibilities include ad-hoc analysis, reporting, designing decision support tools, and collaborating on larger projects and initiatives. Success is measured by the accuracy, relevance, and timeliness of findings and decisions that meet business needs. The work strengthens sales effectiveness by building confidence in compensation programs, quotas, and commissionable activities, and it drives organizational strategy.

Requirements

  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
  • 4+ years working experience solving analytical problems using research, quantitative and qualitative approaches (Required)
  • Working experience with Excel, Salesforce (Required)
  • Must be a US Citizen
  • Business Acumen (Required)
  • Data Analysis (Required)
  • Data Storytelling (Required)
  • Executive Presence (Required)
  • People Management (Required)
  • Project Management (Required)
  • Stakeholder Management (Required)
  • Strategic Thinking (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination.

Nice To Haves

  • Working experience with Power BI, SQL, Snowflake (Preferred)

Responsibilities

  • Own and redefine the Total Billed Revenue quota methodology, and measure its effectiveness and success in driving sales performance
  • Partner with segment owners to support and deliver their TBR quota needs
  • Execute TFB Sales compensation processes, ensuring accuracy and timeliness
  • Lead the investigation, validation, and resolution of compensation inquiries and reported issues from TFB Sellers
  • Gather, validate, and analyze TBR and seller activity data, and clearly communicate the story behind the data to leadership and stakeholders
  • Develop and deliver new reports and perform ad-hoc analysis and reporting to address evolving compensation and TBR performance needs
  • Provide analytical insights and decision support to leadership to inform compensation and quota decisions
  • Collaborate with senior management to define and prioritize analysis, compensation, and quota initiatives
  • Provide cross-training and serve as backup support to team members to ensure continuity of operations
  • Perform other duties and projects as assigned by business management

Benefits

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
  • Annual bonus or periodic sales incentive or bonus
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