Business Analysis Advisor

PNC Bank•Pittsburgh, PA

6d•Onsite

About The Position

This role supports the OREO (Other Real Estate Owned) and loan accounting teams. The position plays a critical role in analyzing and managing complex loan scenarios—evaluating how loans evolved, assessing how they were handled, and identifying opportunities to improve outcomes, accuracy, and risk management. The role requires a strong foundation in accounting, paired with the ability to navigate nuanced and dynamic loan activity where inconsistencies or errors may arise. You will gather, synthesize, and analyze data from multiple sources, forming well-informed perspectives and leveraging key insights to guide decision-making and next steps within a highly regulated environment. In addition to technical expertise, this role is deeply focused on driving process improvement and transformation. You will challenge existing workflows, identify inefficiencies, and lead efforts to convert manual or legacy processes into scalable, automated solutions. This includes strengthening controls, enhancing data integrity, and mitigating risk across processes. From a business analysis perspective, you will lead the research, discovery, and interpretation of business requirements to support strategic initiatives. You will partner with senior stakeholders, business leaders, and technology teams to design solutions, solve complex problems, and ensure alignment with business objectives. This includes recommending and implementing frameworks, methodologies, and processes to support strong requirements traceability and execution. You will translate complex business needs into clear, actionable requirements by collaborating with subject matter experts and senior leadership. Additionally, you will oversee the development and maintenance of policy and procedure documentation to ensure consistency, compliance, and operational effectiveness. This role also leads multiple business analysis efforts across the project lifecycle, including planning, quality assurance, and effectiveness evaluation. You will provide direction to support successful project delivery while driving the development, analysis, and distribution of complex reporting to inform business performance and strategy. As a senior contributor, you will mentor, coach, and guide team members, fostering knowledge sharing and strengthening team capabilities. This is a highly impactful opportunity for someone who thrives in complex, ambiguous environments, enjoys solving challenging problems, and is motivated to influence change. The role offers strong visibility, the ability to build deep expertise in a specialized area, and the chance to make meaningful contributions by modernizing processes and enhancing operational performance. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

University / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Nice To Haves

Business Needs
Business Processes
Data Analytics
Decision Making
Management Reporting
Prioritization
Waterfall Model
Analytical Thinking
Business Assessment
Business Process Modeling
Consulting
Effectiveness Measurement
Information Capture
Problem Solving
Process Management
Project Management
Requirements Analysis
Software Product Business Knowledge

Responsibilities

Directs the research, discovery, collection and interpretation of business requirements.
Participates in the development and review of complex processes and procedures, workflow analytics and reporting.
May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams.
Independently mentors, leads, and coaches other associates to affect knowledge transfer.
Oversees the development and maintenance of all applicable policy and procedure documentation.
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
May communicate with senior level stakeholders and technology teams on complex business requirements.
Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment.
Provides direction for the successful deployment of projects.
Drives the development, analysis and distribution of complex reporting.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.