Business Analysis Advisor

PNC Bank•Pittsburgh, PA

3d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analysis Advisor within PNC's Enterprise Change Office organization, you will be based in Pittsburgh, PA. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. On the Clarizen (Planview AdaptiveWork) team, you will partner with the Product Owner and stakeholders across the business, project management, portfolio management, and technology organizations to enhance and support the enterprise change management platform. You will gather and analyze business requirements, facilitate stakeholder discussions, document user stories and acceptance criteria, and translate business needs into scalable solutions. In collaboration with the Product Owner, you will help refine requirements, support prioritization decisions, and ensure solutions align with business objectives. You will lead and support initiatives by defining solution needs, evaluating enhancement requests, and partnering with technical teams to deliver integrations, enhancements, and defect resolutions. You will also participate in SAFe Agile ceremonies, support production releases, and serve as a liaison between business and technology teams throughout the solution lifecycle.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

3 + years' of experience as a Business Analyst
Experience working in Agile environments
Experience eliciting business requirements and developing user stories
Proficiency in Jira and Confluence
Project Management experience is a plus
Business Needs
Business Processes
Data Analytics
Decision Making
Management Reporting
Prioritization
Waterfall Model
Analytical Thinking
Business Assessment
Business Process Modeling
Consulting
Effectiveness Measurement
Information Capture
Problem Solving
Process Management
Project Management
Requirements Analysis
Software Product Business Knowledge

Responsibilities

Directs the research, discovery, collection and interpretation of business requirements.
Participates in the development and review of complex processes and procedures, workflow analytics and reporting.
May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams.
Independently mentors, leads, and coaches other associates to affect knowledge transfer.
Oversees the development and maintenance of all applicable policy and procedure documentation.
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
May communicate with senior level stakeholders and technology teams on complex business requirements.
Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment.
Provides direction for the successful deployment of projects.
Drives the development, analysis and distribution of complex reporting.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.