Business Advisor - The Great Greek Mediterranean Grill

United Franchise Group•San Antonio, TX

2d•Hybrid

About The Position

The Business Advisor provides franchisees with industry training and support in assigned region while driving profitability, as well as being part of new store launches. This role involves building and implementing a strong Catering program, implementing the franchisee store Startup Program, and maximizing restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations. The Business Advisor will oversee the operations of multiple restaurants, develop sales strategies and business development plans, and collaborate with the marketing team to execute local campaigns. Key responsibilities include understanding KPIs & analytics, training and reinforcing the franchise model, system, and best practices, and guiding/training hourly employees, management, and supervisors. The role also ensures compliance with safety, health, and business laws and regulations, upholds brand standards, and organizes training programs to increase brand awareness. The Business Advisor will participate in regional meetings, maintain operational knowledge, consult with franchisees to identify needs, advise the Brand Leader on franchisee issues, and follow up with franchisees regularly. They will also compile brand compliance data, assist franchisees with image upgrades, process required paperwork, maintain a daily/weekly schedule, and follow instructions for new location setups. The role requires taking initiative to advance programs benefiting the brand and franchisees, and involves travel of 50-75% in and outside the region.

Requirements

Bachelor's degree (B. A., B.B.A., or B.S.) or equivalent from four-year college or university; or Associate's degree (A. A. or A.S.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
Strong working knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.
Eligible driver’s license and valid automobile insurance is required
A credit card with an available credit limit to cover expenses
Strong background in related industry and specific production techniques
Sales and business operations experience and the ability to read a profit and loss
Restaurant experience a must
Must be willing to travel 50-75%, and as needed for Tradeshows, Regional Meetings, and other meetings as assigned.

Nice To Haves

Point-of-sale (POS) software, and accounting software a plus.

Responsibilities

Building, driving, and implementing a strong Catering program to franchisees
Implementing franchisee store Startup Program
Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations.
Oversee the operations of multiple restaurants
Developing sales strategies and business development plans
Collaborate with the marketing team to execute local campaigns (active and digital)
Understanding KPIs & analytics
Training and reinforcing the franchise model, system, and best practices
Guide, train, and manage hourly employees, management, and supervisors
Ensure that all branches follow safety, health, and business laws and regulations and operation of essential equipment.
Compiling brand compliance data
Uphold brand standards of excellence and service, guaranteeing quality performance
Organize and implement training programs for franchisees with increasing brand awareness in your region
Participating in regional meetings; completing, maintaining, and processing required paperwork
Maintains a high level of knowledge and skills in all areas of operations and training
Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
Advises Brand Leader on issues identified through communication with franchisees.
Following up with franchisees on weekly/bi-weekly basis to ensure the best results.
Compiles brand compliance data and helps franchisees upgrade their image.
Completes, maintains, and processes required paperwork, records, and daily reports
Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
Responsible for building and following instructions for new location setups; including having full understanding of tools and ability to use.
Taking initiative to advance programs that will benefit the brand and all franchisees.