Business Advancement Specialist

doTERRA • Pleasant Grove, UT

3d • Onsite

About The Position

The Business Advancement Specialist partners with Wellness Advocates at all levels up to Premier, providing exceptional customer service and strategic support to help them grow and succeed in their business endeavors. This role ensures Wellness Advocates stay informed about company updates and provides guidance on achieving their business goals, including accountability, compensation plan education, and continuous motivation.

Requirements

• Proven ability to build and maintain professional relationships, with a strong focus on collaborating with Wellness Advocates.
• Strong interpersonal and communication skills, with a positive, solution-oriented attitude to address concerns and challenges.
• In-depth understanding of doTERRA’s compensation plan, or the ability to learn quickly, with a track record of successfully addressing customer inquiries and delivering results.
• Full-time commitment and availability required.
• Eagerness to continually learn and educate Wellness Advocates on Placement and Compliance Policies.

Nice To Haves

• Prior experience in the direct selling industry and/or customer service is preferred.
• Familiarity with DataTrax or similar tools is a plus.

Responsibilities

• Cultivate strong, supportive relationships with Wellness Advocates to inspire motivation and business growth.
• Track and monitor Wellness Advocates’ rank advancements, ensuring timely recognition of achievements at all levels.
• Educate Wellness Advocates on the accurate understanding and effective application of doTERRA’s compensation plan.
• Address and respond to inquiries regarding the compensation plan, providing clear, fair, and helpful answers.
• Manage and advocate for exception requests, ensuring they are handled promptly and accurately.
• Collaborate with Wellness Advocates to develop tailored strategies that increase their effectiveness and business success.
• Coordinate and facilitate conference calls, including scheduling, note-taking, and distributing follow-up communication such as welcome and congratulatory letters.
• Provide ongoing support for various projects, tasks, and responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed