Business Administration Operations Manager

University of Colorado•Aurora, CO

23h•Hybrid

About The Position

The Business Administration Operations Manager in the Division of Addiction Research and Treatment Services (ARTS) at the University of Colorado School of Medicine is responsible for accomplishing the day-to-day administrative functions regarding the Division’s electronic health record operations and associated technical staff, managing data needed for reporting and compliance purposes, and overseeing the clinic office managers to ensure operational effectiveness. This position utilizes strong technical skills, business intelligence, and a deep understanding of clinical needs so that they can be transformed into application and operational requirements. The Manager oversees data collection and analysis in support of the Division’s strategic plan under the direction of the Division Administrative Director.

Requirements

Bachelor’s degree in business, business administration, finance, accounting, healthcare administration, or directly related field from an accredited institution. A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis.
Five (5) years of professional level experience in program management and administration that includes data analysis, reporting, budget administration, and financial activities of a clinical program.
One (1) year of Netsmart deployment, application and infrastructure, experience in a healthcare setting.
Applicants must meet minimum qualifications at the time of hire.
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Ability to work with budgets and forecasts.
Detail-oriented and able to manage multiple projects in a matrix environment.
Advanced ability to manage complex information and computer systems.
Proficiency with Excel.
Ability to problem solve, troubleshoot, and think critically.
Strong technical skills coupled with business intelligence.
Must agree to a criminal background check prior to being hired. Required background checks may include a review with the Colorado Bureau of Investigation (CBI) and/or the Federal Bureau of Investigation (FBI).
Must agree to a fingerprint check prior to being hired. Required fingerprint check may include a review with the Colorado Bureau of Investigation (CBI) and/or the Federal Bureau of Investigation (FBI).
This position may be subject to pre-employment, post-accident, incident, and/or reasonable suspicion drug and alcohol testing per University of Colorado and/or ARTS policies.
Have and maintain a valid Colorado driver’s license.

Nice To Haves

Master’s degree in business, business administration, finance, accounting, healthcare administration, or directly related field from an accredited institution.
Previous experience with business operations and management.
Previous experience with performance management and supervision of IT staff.
Experience with data management.

Responsibilities

Conducts research and benchmarking on specific topics as assigned.
Responsible for overall clinic administrative operations through the Office Program Manager.
Organizes and tracks operational processes and data collection.
Reports FTE data and participating in practice evaluations as requested.
Performs other related duties, including special projects, as assigned by the Division Administrative Director.