Business Administration Manager

TEKsystems • Farmington Hills, MI

2d • $28 - $32 • Onsite

About The Position

The Business Administration Manager ensures seamless order fulfillment, accurate financial management, and an optimized customer journey by effectively managing ERP and CRM systems. By coordinating inventory, payments, and operational workflows, this role drives efficiency, enhances customer satisfaction, and supports informed decision-making through clear communication and reporting. This role functions as the right hand to the Production Manager supporting bath remodel operations. The individual is responsible for coordinating incoming jobs, scheduling installations, and overseeing execution timelines. It is primarily a back-office position focused on managing schedules and ensuring smooth installation processes.

Requirements

• Able to effectively relate and communicate with all levels of employees and clients.
• Knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources)
• Must be dependable - must demonstrate thorough follow-up and responsiveness
• High level of proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Experience using ERP and CRM systems (Salesforce Lightning preferred)
• Inventory management skills
• Must be able to manage multiple tasks and priorities and easily adapt to changing situations

Nice To Haves

• Production support
• customer support
• administrator support
• back office duties
• inventory management
• process improvement
• construction
• construction management

Responsibilities

• Tracking accounts receivable and following up with customers regarding payments
• Maintaining regular customer interaction and communication throughout projects
• Creating a workbook for each project, including documentation and job details
• Assisting with ordering materials and preparing pick lists for installations

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed