Business Administration Coordinator

First Source FCU•New Hartford, NY

11h

About The Position

Serves as the administrative lead for all Business Service activities, ensuring a positive member experience and effective post-closing portfolio management.

Requirements

College degree or at least 3 years of relevant work experience
Strong written and verbal communication; professional demeanor
Experience with business financials, loan documentation, and regulatory guidelines
Excellent attention to detail and ability to multitask
Proficient computer skills

Responsibilities

Support Business Development Officers by collecting and verifying loan documentation, entering data into origination systems, ordering services, and prioritizing applications.
Foster member relationships and maintain open communication throughout the loan process and servicing.
Identify staff training needs and communicate observations to the team.
Assist Commercial Lenders by preparing correspondence and requesting financial documents for reviews and renewals.
Track document requests, communications, and outstanding recordings.
Coordinate with lenders to resolve document receipt issues and facilitate closings as needed.
Serve as branch liaison for non-MBL loans, ensuring complete and accurate applications before underwriting.
Distribute business service referrals and confirm timely resolution.
Prepare Executive and Board reports.
Record and maintain minutes and approvals for MBL meetings.
Organize post-closing credit files with required documentation.
Collaborate with the CDO to support audits and examinations.
Assist with monitoring and tracking business delinquencies.
Maintain and update the Business Service Portal.
Stay current on business lending policies, procedures, and relevant systems/software.
Maintain knowledge of all products, services, and alternative financing options (e.g., SBA, USDA).
Build strong working relationships within the Business Services Team and with partners.
Contribute to individual, team, and credit union goals.
Participate in business networking events and community activities.
Attend required compliance and departmental training.
Perform other duties as assigned.