Business Account Executive - Grand Rapids, MI

InternalGrand Rapids, MI
Onsite

About The Position

Metronet is seeking a results-driven Account Executive to join their Business Sales team. This frontline sales role involves owning the full sales cycle, from prospecting to closing, and expanding the company's footprint. The Account Executive will be the primary point of contact for new customers, delivering tailored solutions and experiences. The role requires a proactive approach to sales, a passion for performance, and a desire for career growth within a fast-paced environment.

Requirements

  • Bachelor’s degree preferred; equivalent experience considered.
  • Minimum of 2–3 years of B2B sales experience, preferably in telecommunications or technology.
  • Must be legally authorized to work in the U.S.
  • Proven ability to meet or exceed sales targets in a competitive environment.
  • Strong communication, negotiation, and relationship-building skills.
  • Proficiency in Salesforce and Microsoft Office.
  • Valid driver’s license required.
  • Candidate must be able to be in-market M-F.

Responsibilities

  • Prospect, qualify, and close new business opportunities within an assigned territory or vertical.
  • Conduct discovery conversations to uncover customer needs and deliver tailored solutions aligned with Metronet’s offerings.
  • Own the full sales cycle from initial contact to contract execution and onboarding.
  • Leverage data and insights from Salesforce and other tools to inform sales approach, prioritize opportunities, and drive decisions.
  • Maintain accurate records of customer interactions, pipeline activity, and deal progression in Salesforce.
  • Build and maintain strong relationships with prospective and existing clients, acting as a trusted advisor.
  • Collaborate cross-functionally to ensure smooth implementation and long-term customer satisfaction.
  • Meet or exceed sales targets and activity benchmarks in a competitive, fast-paced environment.
  • Participate in regular Individual Business Meetings (IBMs) with the Sales Manager to review performance and align on goals.
  • Share market insights and customer feedback to help shape strategy and drive team success.
  • Contribute to a culture of excellence, accountability, and continuous improvement.
  • Perform other job-related duties as requested.

Benefits

  • 80% of medical premiums paid by the company
  • Company-paid disability insurance
  • Company-paid life insurance
  • 401(k)-company match with immediate vesting
  • Discounted services within coverage areas
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