Bus Systems Analyst

PNC Bank • Pittsburgh, PA

15h • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst within PNC's Technology organization, you will be based in Pittsburg, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Participates in developing functional requirements for business systems; tests, trains and implements applications. Translates clients requirements to functional documentation; participates in technical designs and test planning . Designs, prototypes, configures, and tests new or enhanced applications . Performs customer support processes and activities for the implementation of new or existing applications . Monitors the efficiency and effectiveness of application operations and troubleshoots problems, as necessary . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Agile Methodology
• Application Development
• Business Management
• Collaboration
• Customer Solutions
• Design
• Group Problem Solving
• JIRA Tool
• Process Improvements
• Release Management
• Scrum
• Software Solutions
• User Experience (UX) Design
• Application Testing
• Business Assessment
• Business Process Modeling
• IT Environment
• IT Project Management
• Problem Management
• Requirements Analysis
• System Testing
• Technical Writing/Documentation
• Workflow Analysis

Responsibilities

• End‑to‑end requirements gathering (business → functional → system)
• User story creation with acceptance criteria
• Process mapping, gap analysis, and impact analysis across platforms
• Partnering with product, engineering, UX, QA, and risk teams
• Agile/Scrum delivery model
• Backlog grooming and sprint support
• Jira for story tracking and documentation
• Supporting releases, defect triage, and UAT coordination
• API integrations (request/response, data mapping, error handling)
• Understanding how UI, API, and backend systems interact
• Supporting QA with test scenarios and validation of integrations
• Experience with downstream system impacts
• Working directly with business partners and LOBs
• Translating complex technical concepts for non‑technical stakeholders
• Clear documentation and status communication

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level