Flame Busser

Citizen Potawatomi Nation•Shawnee, OK

4d•Onsite

About The Position

The Bus Person is responsible for serving guests, providing bread, water, and butter upon arrival, and refilling them as needed. This role involves removing used tableware between courses and clearing and resetting tables after guests depart. The position operates within the Grand Casino Hotel & Resort, under the supervision of the F&B Manager, and is classified as Non-Exempt with an hourly rate of $12.00.

Requirements

Knowledge of proper English grammar.
Knowledge of the duties of other wait-staff positions in order to fill in as needed.
Knowledge of methods of greeting guests and customers.
Knowledge of infection control principles.
Must have a High School diploma or GED equivalent.
Must have effective and courteous communication skills.
Availability to work any shift, start time, weekends and holidays.

Responsibilities

Obtain service area assignment at the beginning of each shift.
Promptly greet guests as they are seated and bring bread, butter and water to table.
Remove used tableware between courses and provide tableware for next course.
Clear tables after guests. Take tableware to dish-room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
Between customers, promptly clean tables, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
Inspect assigned restroom every 30 minutes and clean as needed.
Respond appropriately to customer requests. Communicate requests to server.
Communicate with server and hostess to ensure efficient seating, table utilization and customer service.
Assist with food delivery, especially with large parties during peak periods.
Thank guests as they are leaving.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Any additional duties as assigned by the Restaurant Manager, Food and Beverage Director, General Manager, Business Committee or representative of upper management.