Bus Ops Support Asst - Bus Ops Support Asst Sr.

American Electric Power

20h

About The Position

Under direct to moderate supervision perform activities related to processing non-electric service account PeopleSoft billings; maintain joint-use company records with direct communication with joint-use companies; maintain SOX control activities; create and process contractor invoices; reconcile work orders based on accounting policy and procedures; create performance indicator reports communicating with internal customers on results; perform basic and routine administrative duties following well defined standard procedures; assist with document processing; assist in filing and retrieval of information in both hard copy and electronic formats. For the Bus Ops Support Asst (SP20-03) role, you will develop an understanding of the current software system utilized by internal technical employees to estimate customer Contribution-in-Aid-of-Construction (CIAC) billings. You will collaborate and communicate with internal technical and administrative employees to create various other accounts receivable billings related to electric plant facilities within the appropriate software system to ensure accurate and on-time billings. You will obtain knowledge and gain an understanding of the joint-use contract language to be able to educate and assist internal customers with recommendations and establish open communication with joint-use companies seeking to attach to company-owned poles. You will gain a clear understanding of accounting policies and procedures to allow for accurate reconciliation of distribution line work orders utilizing the most current software systems and gain an understanding of the proper charges to Capital/Removal accounts versus O&M accounts to begin applying this knowledge in all aspects of the business. You will create accurate contractor invoices in our internal contractor invoicing software working closely with contractor representatives and internal contract coordination employees to assure accurate and timely invoicing. You will gather information from various sources to effectively create performance reports to communicate with internal customers on the status of varying metrics and maintain accurate records in various software systems to establish a means for successful retrieval. For the Bus Ops Support Asst Sr. (SP20-04) role, you will maintain a detailed knowledge level of, and assist internal customers with understanding the use of the current software system which is utilized by internal technical employees to estimate customer Contribution-in-Aid-of-Construction (CIAC) billings. You will collaborate and communicate with internal technical and administrative employees to create various other accounts receivable billings related to electric plant facilities within the PeopleSoft software to ensure accurate and on-time billings, being inquisitive when details are not clear. You will maintain a clear understanding of the joint-use contract language to be able to educate and assist internal customers with recommendations so AEP remains compliant and maintain open communication with joint-use companies seeking to attach to company-owned poles. You will maintain a clear understanding of accounting policies and procedures to allow for accurate reconciliation of distribution line work orders utilizing and acquiring detailed knowledge and understanding of the most current software systems. You will develop and maintain an understanding of the proper charges to Capital/Removal accounts versus O&M accounts to continue applying this knowledge in all aspects of the business. You will maintain a high-degree of accuracy when creating contractor invoices in our internal contractor invoicing software system working closely with contractor representatives and internal contract coordination employees to assure timely invoicing. You will coordinate the gathering of information from various sources to effectively create performance reports to communicate with internal customers on the status of varying metrics and maintain accurate records in various software systems to establish a means for successful retrieval. You will develop an understanding of the corporate budgeting process and assist inputting budget data as needed into the budgeting tool - UIPlanner - during the yearly budgeting process. Both roles may be required to perform similar or less skilled work when assigned.

Requirements

For Bus Ops Support Asst (SP20-03): High school diploma or equivalent - General Education Diploma (GED).
For Bus Ops Support Asst (SP20-03): One year experience working in an office setting using administrative office procedures, practices and equipment.
For Bus Ops Support Asst (SP20-03) & Bus Ops Support Asst Sr. (SP20-04): Must be able to see information on computer screen and use computer keyboard.
For Bus Ops Support Asst (SP20-03) & Bus Ops Support Asst Sr. (SP20-04): Must be able to hear spoken words via telephone, cell phone, or during individual or group meetings.
For Bus Ops Support Asst Sr. (SP20-04): Associate's degree in business management, accounting, finance, or related field with three (3) years of experience working in an office setting using administrative office procedures, practices and equipment OR a high school diploma with five (5) years related work experience as listed under principal accountabilities.

Responsibilities

Perform activities related to processing non-electric service account PeopleSoft billings.
Maintain joint-use company records with direct communication with joint-use companies.
Maintain SOX control activities.
Create and process contractor invoices.
Reconcile work orders based on accounting policy and procedures.
Create performance indicator reports communicating with internal customers on results.
Perform basic and routine administrative duties following well defined standard procedures.
Assist with document processing.
Assist in filing and retrieval of information in both hard copy and electronic formats.
Develop an understanding of the current software system which is utilized by internal technical employees to estimate customer Contribution-in-Aid-of-Construction (CIAC) billings (Bus Ops Support Asst).
Collaborate and communicate with internal technical and administrative employees to create various other accounts receivable billings related to electric plant facilities within the appropriate software system to ensure accurate and on-time billings (Bus Ops Support Asst).
Obtain knowledge and gain an understanding of the joint-use contract language to be able to educate and assist internal customers with recommendations (Bus Ops Support Asst).
Establish open communication with joint-use companies seeking to attach to company-owned poles (Bus Ops Support Asst).
Gain a clear understanding of accounting policies and procedures to allow for accurate reconciliation of distribution line work orders utilizing the most current software systems (Bus Ops Support Asst).
Gain an understanding of the proper charges to Capital/Removal accounts versus O&M accounts to begin applying this knowledge in all aspects of the business (Bus Ops Support Asst).
Create accurate contractor invoices in our internal contractor invoicing software working closely with contractor representatives and internal contract coordination employees to assure accurate and timely invoicing (Bus Ops Support Asst).
Gather information from various sources to effectively create performance reports to communicate with internal customers on the status of varying metrics (Bus Ops Support Asst).
Maintain accurate records in various software systems to establish a means for successful retrieval (Bus Ops Support Asst).
Maintain a detailed knowledge level of, and assist internal customers with understanding the use of the current software system which is utilized by internal technical employees to estimate customer Contribution-in-Aid-of-Construction (CIAC) billings (Bus Ops Support Asst Sr.).
Collaborate and communicate with internal technical and administrative employees to create various other accounts receivable billings related to electric plant facilities within the PeopleSoft software to ensure accurate and on-time billings being inquisitive when details are not clear (Bus Ops Support Asst Sr.).
Maintain a clear understanding of the joint-use contract language to be able to educate and assist internal customers with recommendations so AEP remains compliant (Bus Ops Support Asst Sr.).
Maintain open communication with joint-use companies seeking to attach to company-owned poles (Bus Ops Support Asst Sr.).
Maintain a clear understanding of accounting policies and procedures to allow for accurate reconciliation of distribution line work orders utilizing and acquiring detailed knowledge and understanding of the most current software systems (Bus Ops Support Asst Sr.).
Develop and maintain an understanding of the proper charges to Capital/Removal accounts versus O&M accounts to continue applying this knowledge in all aspects of the business (Bus Ops Support Asst Sr.).
Maintain a high-degree of accuracy when creating contractor invoices in our internal contractor invoicing software system working closely with contractor representatives and internal contract coordination employees to assure timely invoicing (Bus Ops Support Asst Sr.).
Coordinate the gathering of information from various sources to effectively create performance reports to communicate with internal customers on the status of varying metrics (Bus Ops Support Asst Sr.).
Maintain accurate records in various software systems to establish a means for successful retrieval (Bus Ops Support Asst Sr.).
Develop an understanding of the corporate budgeting process and assist inputting budget data as needed into the budgeting tool - UIPlanner - during the yearly budgeting process (Bus Ops Support Asst Sr.).
May be required to perform similar or less skilled work when assigned.