Bus Operator

Regional Transit Authority • New Orleans, LA

17h • Onsite

About The Position

The Regional Transit Authority (RTA) provides transit services in New Orleans, including 5 streetcar lines, 30 bus routes, 2 ferry routes, and paratransit services, serving over 19 million rides annually. This posting is for a Bus Operator position with the Amalgamated Transit Union (ATU). New employees start at 50% of the starting rate for the first six months, with incremental pay increases according to the ATU collective bargaining agreement. Wages are placed on a tiered scale based on skills and experience, as approved by management.

Requirements

• Must be able to read and write English in a logical manner to complete reports, assignment sheets, other documents, and forms.
• Must have the ability to compute basic arithmetic and to tell time accurately.
• Must possess good oral communication skills to accurately relate information to the communication center, public, or management personnel.
• Must possess good interpersonal skills to interact positively with other Operators, management staff, passengers, and the general public.
• Must be able to learn to safely and defensively operate a transit vehicle.
• Ability to drive a transit vehicle in a safe & defensive manner.
• Must possess a valid Commercial Driver’s License (CDL) with a “P” endorsement
• Ability to maintain CDL and endorsements throughout employment.
• Must submit to a criminal background check, the results of which must meet hiring criteria for the role.
• Must be 21+ years of age.

Nice To Haves

• Six months minimum of customer service experience, previous experience as a driver, and work experience with the public preferred.

Responsibilities

• Operates a passenger bus/vehicle over a prescribed route.
• Operates the vehicle safely.
• Provides passengers and the general public with information regarding the RTA system in a courteous manner.
• Communicates via radio or public telephone to a central communication center all information pertinent to the safe and expeditious movement of the transit vehicle.
• Immediately and accurately reports to the central communication system all unusual incidents and accidents.
• Timely and accurately prepares written reports on incidents, accidents, and vehicle defects, and other written reports as directed.
• Maintains time points, established running time, and maintains a schedule over a specific route.
• Monitors the fare box, challenges fare irregularities; issues, validates, and accepts transfers according to regulations.
• Interact with fellow Operators, Supervisors, and other company officials in a professional manner.
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of RTA are carried out.
• Represents the company in litigation involving accidents as needed.
• Performs other job-related duties that are in keeping with the goals and objectives of RTA.
• Attends training sessions and other meetings as required or directed.

Benefits

• Pay rate increases incrementally accordance with the ATU collective bargaining agreement.
• Wages for new employees are placed on a tiered scale based on skills and experience, as approved by management at the time of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED