Bus Operator

Hillsborough Area Regional Transit Authority (HART)•Tampa, FL

51d•$22•Onsite

About The Position

This position provides safe and timely operation of the Authority’s mass transit vehicles. Transit Operators observe all state and local traffic laws and all safety rules and adhere to time schedules.

Requirements

High School graduate or G.E.D. certificate required.
Two (2) years of driving experience (commercial and/or non-commercial) required.
Must be a minimum of eighteen (18) years of age.
Florida Driver’s License: (CDL) Class "A or B" with “P” (Passenger) endorsement preferred.
A clean driving record; no more than seven (7) points in the last three (3) years.
Must have possessed a United States driver’s license for two (2) years.
Ability to effectively communicate with customers face-to-face or via PA systems.
Ability to operate all Authority mass transit vehicles.
Ability to operate all Authority routes.
Ability to comprehend local geography.
Ability to drive in daylight and darkness.
Excellent verbal, written and interpersonal skills.
Ability to work under stress and interruptions.
Ability to interact positively with a variety of personalities internally and externally.
Ability to maintain records and prepare reports.
Ability to follow written instructions.
Ability to perform calculations with accuracy.
Ability to dress appropriately and maintain personal hygiene.
Ability to conduct oneself so that they are not a threat to themselves or others.
Ability to meet attendance and punctuality requirements.
Ability to be a flexible, effective team player.
Knowledge of defensive driving techniques.
Knowledge of rules, regulations, procedures and policies of the Authority.
Knowledge of geographical areas of the county and city.
Knowledge of HART schedules and routes.

Nice To Haves

Two (2) years of customer service experience preferred.

Responsibilities

Perform pre-strip inspections of Transit vehicles as required by the Federal Department of Transportation (FDOT).
Operates various types of mass transit vehicles utilizing defensive driving techniques and according to guidelines established by the Authority.
Answers passengers’ questions relative to connecting routes, discharge zones, schedules and fares utilizing various modes of communication. Included but not limited to vehicular public announcement (PA) systems, face-to-face interchanges, destination signage, route schedule brochures, etc.
Collects and accounts for fares.
Picks up assigned route materials from the dispatcher (e.g. pocket schedules, courtesy cards, pre-departure slips, public schedules, and other related materials).
Operates transit service on time, adhering to designated time points on pocket/public schedules, picking up and alighting passengers.
Operates all special needs equipment as requested and/or required by the ADA/FTA.
Prepares factual and concise accident and incident reports to submit Dispatcher as required.
Reports mechanical defects, road hazards, vehicle or equipment malfunctions, and other service-related concerns per the Authority’s policies and procedures.
Conduct special surveys, passenger counts and distribute company information as needed.
Operates all various types of wheelchair lifts and securement systems.
Responsible for courteous and tactful interaction with the public, project a positive image of HART.
Attend all required trainings.
Performs other work-related duties as assigned.
Work schedules are based on Collective Bargaining Agreement and seniority.