Bus Operator (AKA Customer Service on Wheels)

Pinellas Suncoast Transit AuthoritySt. Petersburg, FL
$18 - $32Onsite

About The Position

Are you a “people person” with experience in customer service? If you’re looking to move into a solid career, let us train you to become a world-class Bus Driver! Bus Drivers earn $18.00/hour after training, and progress to $31.60/hour within 4 years. Stay cool in the Florida heat with air-conditioned buses. Enjoy an attractive benefit package that includes paid vacation and sick time, health insurance, Florida pension, college tuition assistance, and more. A Commercial Driver License (CDL) is not necessary to be considered for the Bus Driver role, although candidates must possess a valid Florida driver license, and be able to pass a written CDL permit test at the DMV. New hires will receive paid CDL training.

Requirements

  • High School diploma or G.E.D. preferred
  • Florida Driver License required by start date
  • Possess a Class "B" Commercial Driver’s License with passenger endorsement and air brakes, OR a Class "B" CDL permit with passenger and air brake endorsements (available at DMV offices by completion of a written test)
  • Four (4) years driving experience.
  • Clean driving record; no more than 3 traffic violations in the last 5 years or 3 years without any traffic violations.
  • Must successfully pass all tests and written examinations given.
  • Must successfully pass a DOT physical and drug test.
  • Will have Division of Motor Vehicle records checked.
  • Knowledge of Florida traffic laws; Pinellas County streets and highways (preferable).
  • Must maintain a working phone number that can receive text messages.
  • Knowledge of: Florida Traffic Laws; Pinellas County streets and highways (preferable) defensive driving skills.
  • Skilled in: Safe driving and excellent interpersonal relations.
  • Abilities: Report to work on time in order to adhere to assigned routes and time schedules; comply with attendance and tardiness work rules; communicate effectively in English, both verbally and in writing; interact courteously and effectively with the public; develop and maintain good working relationships with fellow employees; simple arithmetic; reading, writing legibly, speaking effectively, understand verbal/written instructions.

Nice To Haves

  • Knowledge of Pinellas County streets and highways

Responsibilities

  • Drive the latest models of well-maintained transit buses and trolleys.
  • Create wonderful experiences for commuters, day travelers, and tourists.
  • Welcome and interact with guests to collect fares as they board.
  • Provide friendly and courteous service while answering riders’ questions.
  • Adhere to route schedules while operating in mixed traffic conditions.
  • Focus on the safety of our riders as they travel throughout Pinellas County.
  • Conduct visual vehicle inspections daily and ensure the safety of our riders.
  • Communicate with dispatch, road supervision and emergency vehicles via radio equipment and the IVN and Transit Control Head TCH.
  • Operate a disabled lift/ramp to assist guests using wheelchairs to gain access to the bus.
  • Announce bus stops in compliance with the Americans with Disabilities Act.
  • Resolve passenger disputes in a courteous manner and prepare related written reports and documents.

Benefits

  • Paid vacation
  • Sick time
  • Health insurance
  • Florida pension
  • College tuition assistance
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