Bus Mgmt Analyst III

TD•Toronto, ON

3d•Onsite

About The Position

This is a high visibility role, supporting our resource management intake process, ensuring demand requests are accurately captured, validated, tracked, and progressed in alignment with established standards and governance. Resource & Performance Management is the operational intelligence function within Business Operations Management for Business Banking, Wealth and TD Insurance (BWI). We don’t simply report on what’s happening — we help drive what should happen next. We are known for: A single, trusted view of technology resources (employees, contingent, contractors) Forward looking insight into workforce mix, cost, capacity, and risk Clear, executive ready narratives that support confident decisions Practical standards that reduce friction, rework, and ambiguity across teams

Requirements

Minimum 2-5 years of relevant business management, operations experience
Experience with workforce planning, resource or vendor management, or cost reporting.
Strong attention to detail and ability to quickly identify issues, triage inquiries, understand root cause, and propose solutions or workarounds
Excellent interpersonal and communication skills (both written and verbal) and ability to simplify and discuss complex concepts
Highly organized and process-oriented, with a strong ability to prioritize work efforts and ensure deadlines are met

Nice To Haves

University/college degree: Business Management, or related discipline preferred

Responsibilities

Support end‑to‑end execution of the Global Delivery intake process, including logging requests, tracking status, and maintaining intake artifacts.
Perform validation of intake submissions to ensure completeness, approvals, funding confirmation, and alignment to enterprise standards.
Coordinate with requestors to resolve data gaps or clarify inputs using standard templates and guidelines.
Maintain intake trackers, dashboards, and reporting tools to ensure accurate and timely demand visibility.
Prepare standard intake summaries and supporting materials for governance reviews and forums.
Act as a day‑to‑day point of contact for intake status inquiries from platforms and delivery partners.
Liaise with Resource Management, Finance, Procurement, and Vendor teams to confirm inputs such as capacity assumptions, onboarding timelines, and dependencies.
Identify data quality issues, intake delays, or process risks and escalate with appropriate context and documentation.
Support standard intake and demand reporting, including volume, backlog, and cycle‑time metrics.
Contribute to continuous improvement initiatives by identifying recurring intake issues and suggesting practical enhancements.