Bus Inspector

Commonwealth of Massachusetts • Boston, MA

33d • Remote

About The Position

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. The Department of Public Utilities (DPU) is the state agency responsible for overseeing investor-owned electric power, natural gas, and water companies in Massachusetts. It regulates the safety of bus companies, moving companies, transportation network companies, and oversees the safety of natural gas pipelines and the MBTA.

This role involves analyzing records and documents of motor carrier companies through desk reviews to determine compliance with established procedures and regulations. The Bus Inspector will audit motor carrier operational records, verify the accuracy of driver and maintenance records, and review company policies and procedures. Additionally, the role includes performing audit control functions by inspecting equipment and providing road test evaluations to ensure compliance with safety practices and applicable laws. The Bus Inspector will also provide technical assistance, develop information for regulations and procedural manuals, and testify at administrative hearings and court proceedings as needed. Planning, organizing, and implementing audits, preparing reports based on findings, coordinating information sharing, recommending approval of forms, investigating consumer complaints, and reviewing agency policies are also key responsibilities. The position requires ensuring standard performance in audit examinations, providing program and productivity information to management, preparing technical and confidential reports, and conducting informal hearings.

Requirements

• Knowledge of the laws, rules, regulations, policies, procedures, etc. governing the Department of Public Utilities and Federal Motor Carrier Safety Administration.
• Knowledge of the North American Standard Out-of-Service criteria.
• Knowledge of commercial vehicle mechanical systems.
• Knowledge of the types and uses of agency forms.
• Knowledge of federal inspection systems.
• Knowledge of CVIEW, CDLIS, Inspect, UCR and FMCSA Motor Carrier Portal.
• Knowledge of the Transportation Database.
• Mandatory requirement to attend and pass FMCSA course North American Standard of Inspection (“NASTI”) Certification class Part A and Part B. As well as the Passenger Vehicle Inspection class.
• At least (A) three years of full-time, or equivalent part-time, professional experience in accounting or auditing, or (B) any equivalent combination of the required experience and the substitutions below.
• A Bachelor's degree with a major in accounting, business administration or business management may be substituted for a maximum of one year of the required experience.
• A Graduate degree with a major in accounting, business administration or business management may be substituted for a maximum of two years of the required experience.
• Educational substitutions will only be permitted for a maximum of two years of the required experience.

Responsibilities

• Analyzes records, and documents of motor carrier companies through desk reviews to determine compliance with established procedures and regulations.
• Audits motor carrier operational records; verifying the accuracy of driver and maintenance records; and reviewing the policies and procedures of companies audited to ensure compliance with applicable laws, rules and regulations.
• Performs audit control functions by inspecting equipment and/or providing the 14-passenger restricted road test evaluation to ensure compliance with standard safety practices and applicable laws, rules and regulations.
• Provides technical assistance to agency staff and to agencies and companies audited by advising them on such matters as operating compliance with established procedures; by interpreting applicable laws, rules, and regulations; and by explaining agency reports, regulations and procedures.
• Develops information for preparing regulations, report forms, and procedural manuals by analyzing objectives and requirements and conferring with agency personnel to obtain statistical data and supportive documentation to conduct effective and comprehensive examinations of records.
• Testifies at administrative hearings and court proceedings as needed.
• Plan, organize and implement audits of motor carrier company concerns by deciding the scope and format to be used in conducting audits and examinations and by reviewing audit procedures.
• Prepare various statements and reports based on audit findings to reflect compliance with established procedures and standards.
• Coordinate information sharing functions such as executive sessions with Commission.
• Recommend approval of necessary forms for motor carrier companies.
• Investigate and draft response report in response to consumer complaints.
• Review agency policy affecting motor carrier companies’ compliance with applicable laws, rules and regulations.
• Review and evaluate policies and procedures of Agency to ensure proper safeguards and internal controls.
• Develop audit policies and procedures, manuals, and various reporting forms.
• Explain agency reports, regulations, and procedures to public or private organizations.
• Determine the validity of motor carrier company claims.
• Ensure standard performance in conducting audit examinations.
• Provide program and productivity information to agency management for the review, development and implementation.
• Prepare highly technical reports and confidential information for proposed policy changes.
• Prepare investigative research reports for use by law enforcement and/or other regulatory agencies.
• Conduct informal hearings involving staff and consider complaints against motor carrier companies.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level