Bursar

CityVet•Leesburg, FL

1d•Onsite

About The Position

Beacon College seeks an experienced, service-minded Bursar to lead its Student Accounts office. The Bursar oversees the full student receivable cycle, including billing, payments, financial aid posting, third-party and vocational rehabilitation (VR) sponsors, refunds, and collections. The role guides a dedicated team and supports students and families with patience and clarity. The Bursar keeps daily operations running smoothly, including during peak periods, while modernizing Student Accounts processes. Many processes in Jenzabar One (J1) are currently manual; this role maps workflows and leads efforts to build more efficient, automated processes in collaboration with IT, the J1 team, and Jenzabar consultants. The position is in Accounting Services – Student Accounts, within the Finance division, at Beacon College in Leesburg, Florida. It is a full-time, exempt staff position in a professional office environment, with regular interaction across campus and through digital platforms. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Bachelor’s degree in accounting, finance, business, or a related field, or equivalent experience.
At least 3 years of related experience managing student accounts or accounts receivable, including supervisory or leadership experience.
Excellent communication, interpersonal, decision-making, and conflict-resolution skills.
Demonstrated success improving, streamlining, or automating business processes.
Working knowledge of Title IV regulations, Return of Title IV (R2T4) requirements, Form 1098-T reporting, and collection practices.
Strong proficiency in Microsoft Excel and Microsoft Office applications.
Knowledge of financial aid processes and their impact on student accounts.
Strong customer service orientation and ability to work collaboratively with students, families, faculty, staff, and external partners.
Ability to explain complex financial information clearly and compassionately to students and families.
Strong organizational skills and ability to manage multiple priorities in a high-volume environment.
Commitment to accuracy, attention to detail, and continuous process improvement.
Knowledge of process improvement methodologies, system optimization, and workflow automation.
Demonstrated ability to lead by example, solve problems proactively, and foster a collaborative team environment.

Nice To Haves

Experience working in a higher education environment.
Experience with a higher education ERP system such as Jenzabar, Banner, Colleague, or similar platforms.
Prior Bursar or Assistant Bursar experience.
Experience with Jenzabar One, Nelnet payment plans, and third-party or VR sponsor billing.

Responsibilities

Lead, train, and support the Student Accounts team; plan coverage for peak periods and cross-train staff on key tasks.
Develop, update, and maintain Student Accounts policies and written procedures in accordance with federal, state, and College requirements.
Direct student billing, ensure the accuracy of charges, discounts, and adjustments, and set up the annual tuition and fee schedule in J1 after board approval.
Publish student statements; manage registration and financial holds; run monthly aging reports and the collections cycle; and clear students for term check-in.
Oversee daily processing and posting of credit card, check, and electronic payments; review bank activity; and approve Student Accounts transactions.
Manage Nelnet payment plans and other payment arrangements, including adjustments after add/drop and financial aid disbursements.
Post financial aid disbursements promptly; approve credit-balance refunds with Accounts Payable; and calculate account adjustments for withdrawn students, including Return of Title IV, in coordination with Financial Aid.
Oversee billing and collections for third-party sponsors, including Florida Prepaid and Florida tuition grant programs, and VR agencies across many states.
Prepare and distribute 1098-T forms, support the annual audit, and maintain compliance with federal and state regulations.
Serve as the escalation point for student and family questions and ensure calls and emails receive timely, caring responses.
Map current workflows and lead automation of manual J1 processes, such as recurring charges and discounts, payment uploads, sponsor invoicing, holds, and statement runs, in collaboration with IT, the J1 team, and Jenzabar consultants.
Perform other related duties as assigned.