Burn Clinic Patient Access Representative
UMC Health System
•Onsite
About The Position
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately.
Requirements
- High School Diploma or GED
- +1 year as a patient access representative, customer service rep, or similar administrative role
- Excellent customer service skills; Must speak, read, and write English fluently
- Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
- Demonstrate planning, organizational and ability to follow-through until a process is complete.
- Should be able to lift up to 25 lbs.
- Work requires frequent sitting and walking.
- Stressful atmosphere at times with many emotional demands.
- Must possess near visual acuity to read documents and computer records.
Nice To Haves
- Basic medical terminology is a plus
Responsibilities
- Collects all pertinent information to register patients for exams or test
- Schedule exams/ Coordinate multiple modalities schedules
- Verify insurance eligibility and benefits
- Collect payments, establish payment arrangements, discuss payment options
- All other assigned duties related to Environmental Services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
