About The Position

The Bureau Research Assistant supports daily administrative operations for all five programs within the Bureau of Environmental Disease Prevention. The Bureau’s mission is to prevent environmental disease in homes, communities, and the workplace, and to protect health by promoting healthy environments and health equity. The position reports to the Bureau’s Senior Administrative Manager, the Bureau’s administrative lead. The role includes researching online materials about lead poisoning for Public Health Educators to use in presentations for community groups, preparing monthly administrative tracking reports, maintaining the reception desk, and handling office supply distribution. The assistant also supports preparation of folders, packages, mass mailings, and other materials, and submits and follows up on general administrative requests and issues. Other duties may be assigned. The position requires one of several combinations of education and research experience. Candidates must have a high school diploma or equivalent and at least six months of qualifying experience or nine specialized college credits. Qualifying experience involves gathering, organizing, and analyzing data and report writing. A strong customer service background, communication skills, courteous telephone manner, basic computer literacy, willingness to learn additional computer skills, and ability to perform some heavy lifting are preferred.

Requirements

  • A four-year high school diploma or educational equivalent and at least six months of required experience or nine specialized college credits.
  • Qualifying research experience involves gathering, organizing, and analyzing data, and report writing.
  • Candidates may qualify through one of the stated combinations: a bachelor’s degree and six months of satisfactory full-time research experience; an associate degree or 60 college credits and two years and six months of such experience; a high school diploma or equivalent and four years and six months of such experience; or equivalent education and experience.
  • Undergraduate college credit may substitute for experience at 30 semester credits for one year of full-time experience.
  • Nine credits at the college or graduate-school level in statistics, quantitative methods, mathematics, or research may substitute for six months of the required experience.
  • Ability to perform some heavy lifting.

Nice To Haves

  • Strong customer service background.
  • Excellent oral and written communication skills.
  • Courteous telephone manner.
  • Basic computer literacy and a desire to learn additional computer skills.

Responsibilities

  • Research online source materials regarding lead poisoning for Public Health Educator staff to use in presentations for community groups, delivered virtually and in person.
  • Prepare monthly administrative tracking reports.
  • Maintain the reception desk and provide customer service representative support.
  • Maintain and distribute office supplies to Bureau staff upon request.
  • Assist Bureau staff in preparing folders, packages, mass mailings, and other materials as needed.
  • Submit and follow up on general administrative requests and issues, including work IDs, Tribunal ID numbers for field staff, schedule information for new hires, and City Time schedule and approver changes.
  • Perform other duties as assigned.

Benefits

  • Premium-free health insurance plan; the posting states it saves employees over $10,000 annually based on a 2024 assessment.
  • Additional health, fitness, and financial benefits may be available depending on the position’s associated union or benefit fund.
  • Public sector defined benefit pension plan with steady monthly payments in retirement.
  • Tax-deferred savings program.
  • Worksite Wellness Program with health resources and opportunities.
  • Depending on the position, the possibility of working from home up to two days during the week.
  • Job security compared to private sector employment.
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