Bungalows Bell Staff

The Boca Raton • Boca Raton, FL

3d • Onsite

About The Position

The ideal candidate is responsible for creating a warm and welcoming first and last impression for guests. This position involves assisting guests with their luggage, escorting them to their rooms, offering hotel information, and ensuring guest satisfaction throughout their stay.

Requirements

• High school diploma or equivalent; hospitality training preferred.
• Prior experience in guest services or bellman role is a plus.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Knowledge of the local area is beneficial.
• Flexibility to work evenings, weekends, and holidays.
• Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs.
• Requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.

Responsibilities

• Following all FORBES standards
• Wearing proper uniform and nametag, and having a Daily Compass
• Attending pre-shift meetings
• Being posted up
• Keeping the desk clean and free of clutter
• Logging and delivering packages
• Tagging and delivering luggage
• Logging, delivering, and invoicing group deliveries
• Updating ShiftNote with any pertinent information
• Ensuring bell carts are clean and ready for use
• Keeping the holding room clean and organized
• Ensuring all radios are charged and ready for the next shift
• Keeping the lobby clean and free of any dirty glasses or trash

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED