Bulk Operations Order Specialist
About The Position
The Order Specialist plays a critical role in delivering a high-quality experience for some of gearUp’s most important customers. This role manages bulk and brand specific customer orders from entry through delivery, coordinating closely with suppliers and internal teams to ensure accuracy, speed, and reliability. Our customers operate on tight timelines, and this position requires the ability to manage rapid order cycles, short deadlines, and changing priorities while maintaining exceptional attention to detail. The Order Specialist proactively communicates with Sales, Fulfillment, and supplier partners to resolve issues quickly and ensure orders move efficiently from purchase to delivery. Success in this role requires someone who thrives in a fast-paced, high-accountability environment and takes pride in delivering accurate, high-quality results for high-value customers.
Requirements
- 1-3 years of experience in order entry/management, purchasing, or customer service in a high-volume environment.
- High school diploma or GED required.
- Attention to detail and accuracy and commitment to quality.
- Proficient with Microsoft Office 365 tools including Outlook, Excel, and Teams or other collaborative communication platform
- Working knowledge of ERP systems.
- Speed and accuracy in data entry
- Excellent written and verbal communication skills.
- Strong problem-solving skills with the ability to think and act quickly to provide timely resolution to issues.
- Thrive in a high growth, fast paced environment.
- Calm and productive in the face of deadlines and changing priorities.
- Ability to read and interpret order requests and other written instructions.
- Ability to work overtime during peak season periods
- Ability to work independently and as part of a team
Nice To Haves
- Previous involvement in athletic programs a plus
Responsibilities
- Create and process sales orders quickly and accurately.
- Purchase items from suppliers to fulfill orders.
- Maintain high standards of accuracy while handling time-sensitive, high-value orders.
- Identify potential delays early and work with suppliers and internal teams to resolve issues before they impact customers.
- Interact with the sales team, suppliers, and the fulfillment teams.
- Create, update and train others on workflow processes.
- Actively participate in continuous improvement efforts.
- Other projects as assigned by management.
Benefits
- Paid Time Off (PTO) – 2 weeks (80 hours) per year for full time, accrued at the rate of .042 hours per one hour worked.
- Paid Holidays – New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas
- Health/Vision insurance through Regence BlueCross BlueShield
- Dental insurance through LifeMap Dental
- Life, Disability & Accident Insurance through MetLife
- Group Term Life insurance – company paid
- Long Term Disability insurance – company paid
- Voluntary additional life insurance for self & dependents
- Voluntary Accident Insurance
- Flexible Spending Account Plan – allowing pre-tax savings for Health and Dependent Care Expenses
- Employee Assistance Plan (EAP) – plan provided through Canopy
- 401(k) Plan – participation after three months of employment with employer-matching contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
